How to find the right solution faster in Nero Start?

What is “Solutions”?

 

Solutions helps you complete common tasks by offering three types of help in one place:

• StartSmart – Guided use cases that take you directly into the right Nero app to start your job.
• How to – Step-by-step help articles for detailed instructions.
• Video tutorials – Short videos that show the workflow.

When you search for a use case, Solutions can show all three (StartSmart + How to + Video tutorials) so you can choose what works best for you.

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Find what you need with Search

1. Open Nero Start.
2. Go to Solutions.
3. Use the Search field.
4. Type what you want to do (e.g. convert video, rip CD,  backup, edit)
5. Review results across:
   • StartSmart (start immediately),
   • How to (read steps),
   • Video tutorials (watch a demo).
6. Select the result you want.

Tip: The most relevant results are always listed at the front.

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Use StartSmart to start a task right away

1. Open Nero Start > Solutions.
2. Choose a use case from StartSmart that matches your goal.
3. Select Open (or Install if the required app isn’t installed).
4. Follow the guided steps to begin.

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Use “How to” for step-by-step instructions

1. Open Nero Start > Solutions.
2. From How to, choose an article for your use case.
3. Follow the instructions in the article.

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Use Video tutorials to learn by watching

1. Open Nero Start > Solutions.
2. From Video tutorials, click a topic

You can start the watching of video demo.

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Refine results with Filters and Sorting

Apply filters

1. Open Solutions.
2. Select Nero Product Category
3. Or select a dedicated product

Change sorting

1. Open Solutions.
2. Select Popular, Latest or Free.
3. Solutions will list all info based on your requirement.

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Troubleshooting

I can’t find what I need in Solutions

• Try a simpler keyword (e.g., “convert” instead of “convert MP4 to AVI”).
• Clear filters and search again.
• In the feedback area, just feel free to submit what case you were looking for to Nero – we will collect your feedback and make improvements in future updates.

StartSmart doesn’t open the app

• Make sure the required Nero app is installed.
• If prompted, select Install and try again after installation.