Tag: Overview

I get an Error Message in ‘DriveSpan App’, what can I do?

Via DriveSpan App for iOS and Android you can easily merge and consolidate all of your  media and data located on a PC and attached external hard discs / storage drives, mobile devices, or on your cloud storage to one central storage location (e.g. a PC, an external hard disc or the cloud). All included devices for consolidation – your sources and the target – are controlled wireless via ‘DriveSpan App’ within the same WiFi network.

Devices

Before starting the consolidation, you should check your configuration and your use case for enabling a smooth and error-less consolidation. For details on setting up your devices for consolidation, also check Nero KnowHow 00144. For a demo video of DriveSpan App check Nero KnowHow 00154.

Check your configuration and use cases based on below factors:

  • the number and types of used devices
  • the size of your data to be consolidated
  • the capacity (free space) on your target device
  • the bandwidth of your network
  • etc.

Home_B4

During the consolidation, DriveSpan App will identify issues and if possible will provide clear text solutions via the info box on the home screen. In most cases this will help you to resolve the issue. For example: the above message shows that external drive E is not responding. In this case you should check the proper physical connection and also the power supply of your drive (if the latter applies for your case).

After the consolidation is finished, respective errors will be documented in ‘Overview’ > ‘Error Report’. The ‘Error Report’ lists all given issues during a consolidation with related error codes, and a description of the issue. If you did not manage to fix your issue based on the proposed solution in the info box, please check the ‘Error Report’ and report your issue including the given error code.

If no errors occurred during your consolidation, the ‘Overview’ will not show an ‘Error Report’.

Error ReportNero KnowHow 00148

How can I check Consolidation Results via ‘DriveSpan App’ and via ‘Overview’ Index?

Once you pressed ‘Consolidate now’, ‘DriveSpan App’ will start the process of copying source after source while identifying duplicate data on the source drives as well as on the target drives, making sure that the consolidated space is free of duplicates.

Summary Screen in DriveSpan App

Summary_2

This screen will show you the essential details of your consolidation. It tells you:

  • how many sources were copied to target
  • the size of all files within the consolidation process
  • the overall file size of duplicates (which are not copied)
  • the overall file size of the clean consolidation
  • the total duration of the consolidation

Check your Consolidation via ‘DriveSpan’ Folder’ and ‘Overview’ Index

‘DriveSpan App’ consolidates all your source drives in the original folder structure, and will display the given structure after consolidation for each device.
This helps you verifying the consolidation results based on the sorting, naming, and data managing principles you are used to.

If you have used a PC or external drive as your target for consolidation, you can easily check the folder structure displayed under the folder ‘DriveSpan’.
This folder will include all of your source devices named the same way ‘DriveSpan App’ has shown them, before. In our consolidation case this looks like shown here.

Overview_13

Via Windows Explorer click on the folder ‘DriveSpan’ on your target drive, and you will see your source devices with the given folder structure and included files that you are familiar with.  Access your source folders and continue working with your folders and files as regular.

In other cases, depending on the sources you selected this could also look like this:

  • PC = name
  • Mac = your name
  • iPhone/Pad = your name
  • Android smartphone/tablet = name
  • OneDrive = your name (account name)

Additionally you can find an overview in html format. This ‘Overview’ index is a platform spanning overview, allowing you to verify all the sources you consolidated to your target. You can also view this index via ‘Drive SpanApp’ on your mobile device via a web browser interface when you click on the provided link in the summary page: ‘Go to Overview.html’.Overview_12

‘Overview’ will provide a list view of the given folder path structure and source files as existing on the source devices. Duplicates that were not copied will reflect this via showing a link path to the file that was copied.

Apart from verifying folders and files based on the original folder path, you can also browse the meta-data of your files within categories: Photos’, ‘Videos’, ‘Music’, ‘Documents’, and Other. This works source-spanning, and for example, you can use ‘Overview’ under ‘Music’ for finding all album titles within all consolidated sources.

If you use the ‘Overview’ function on a PC or Mac, clicking on a given file will open it in the file location of your PC system.

For a demo video of DriveSpan App check Nero KnowHow 00154.

Nero KnowHow 00147