Image Upscaler Release notes –

New features

We are pleased to announce that the latest version  includes an online engine mode. Users can now upscale images faster than ever before, thanks to the acceleration provided by the cloud server GPU.

select online mode
select online mode

A new AI model – Face Enhancement is included in the online engine mode so you can restore and enhance blurry faces in the desktop app without going to the web service or the mobile app.

Save the result
Example result of Face Enhancement


Now you can set up the automatic trigger with a specified AI model. Just import the images and the upscaling process will be automatically started.

Preferred engine, model and auto-start
Preferred engine, model and auto-start

Upscale images with cloud GPU acceleration⚡

We are pleased to announce that the latest version includes an online engine mode. Users can now upscale images faster than ever before, thanks to the acceleration provided by the cloud server GPU.

What is the online engine mode?

This mode refers to the integration of a web service engine within the AI Image Upscaler Windows Desktop App to handle the process of image upscaling.

Therefore, images will be uploaded to the server for processing. Rest assured that your precious pictures will not be stored after processing. Our server will promptly and securely delete your uploaded data, ensuring that there is no risk of your valuable information being exposed. We prioritize your data privacy and are fully committed to protecting it.

Why do we need the online engine mode?

The speed of AI image upscaling greatly depends on the performance and power consumption of the GPU.

Expensive GPU

In recent years, due to the influence of Bitcoin and AI-Generated Content (known as AIGC), the prices of graphics cards have skyrocketed. Not all users can afford to equip their desktop computers with high-performance graphics cards.

Even if your desktop computer at home has a good graphics card, you may still have to endure long waits caused by the lack of a dedicated graphics card while traveling on business trips.

travel and work with laptop

No more errors, hardware issues, quality compromises, or long loading times! That’s why the online engine mode is introduced.

Can I use the online engine mode for free?

First of all, the online mode is not a free service. It requires consuming credits from your account to enable its usage. Generally, it takes 1 credit to upscale one image.

Secondly, you need to have Pro version privileges. You can upgrade your entitlement through In-App purchases or online purchases.

If you have subscribed to our Platinum Suite 1-Year License (known as the Nero Platinum Suite 365), congratulations, you can log in to your Nero Account to obtain your entitlement.

How to use the online engine mode?

  1. Run the app.

    Run the app
    Run the app
  2. Import the image.

    Import image
    Import image
  3. In the AI model selection section on the right side of the settings panel, you can click on the mode options and select Online mode.

    select online mode
    Select online mode
  4. Click on Start to begin.
    Select AI model and click [Start processing]
    Select the AI model and click [Start processing]
  5. Don’t forget to save the result.

    Save the result
    Save the result

Additionally, you can also set the preferred engine mode as Online mode and specify the default model within the preferences settings. Turn on the switch for automatic start.

Preferred engine, model and auto-start
Preferred engine, model and auto-start settings

Simply import the image without clicking the Start button, and the app will automatically perform the image upscaling task.

What should be considered?

First, you need to have an internet connection.

Second, you need to have the Pro version privileges.

Third, you need to have enough credits.

Fourth, you need to agree on the Privacy Policy and EULA.

Finally, once the task is processed successfully, please save the images to your local storage promptly.


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What is Nero Muse?

Nero Muse is an AIGC app to generate AI art based on prompts and photos. AIGC stands for AI Generate Contents. It is an artificial intelligence-based tool that helps in generating photos and images.

How does Nero Muse work?

Nero Muse uses machine learning algorithms to analyze and understand the context, tone, and style of the content. It then generates unique and high-quality photos based on the input provided by the users such as prompts and reference images.

What are the benefits of using Nero Muse?

Using Nero Muse can save time and effort in image creation. It can generate images quickly and efficiently. What’s more, it is a lot of fun to share your AI artworks and creations. You can also get inspired by the Artwork Gallery which is published by other creators.

Is Nero Muse easy to use?

Nero Muse is designed to be user-friendly and easy to use.

The Rookie mode is designed for users who are not familiar with AI image generation at all. Users just need to select a photo from the library and choose a style. Then the app will turn the real photo into great AI art.

The Hall of Fame mode is a bit difficult for rookies who never heard about AI image generation. Like the other AI image generators, users need to write a prompt before AI starts to process.

What is prompt and how does it work?

In image generating, a prompt is a short description or phrase that provides the AI model with an idea or concept to generate an image from. The model then uses algorithms to create an image that matches the prompt. The quality of the generated image depends on the quality of the model and the level of detail provided in the prompt.

How to write a prompt for image generation?

To write a good prompt for image generation, you should be as specific and detailed as possible. Use descriptive language to convey the style, tone, and context you want the image to have. It’s also helpful to provide reference images or examples to give the AI model a better understanding of what you’re looking for. Experiment with different prompts and see what works best for you.

Is it free to use?

Yes, Nero Muse offers a free version with limited features. The free version allows users to generate images with some basic styles and limited quality. You can upgrade to the Pro version for unlimited access to all features and styles. The Pro version is available for a monthly or yearly subscription fee.


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Visit Nero Muse Official site →

Leave us feedback at

Changelog – Image Upscaler MS

This is the changelog for Image Upscaler Microsoft Store whose version id starts with 2.0.x.x

See the changelog for which version id starts with 24.5.x.x.



  • New model to restore blurred faces.

  • Zoom in to the image at 300% level.



setup default ai model

  • Now you can set up the default AI model in the Options.
  • Support new format .webp
  • A 7-day free trial is now available.



  • Sign in or create a new Nero Account for a special gift now!

sign in

  • Hints with gif when cursor hovers on the model.

tooltip for models

  • Show the progress status in the thumbnail list for the image under processing.

progress status

  • Support compression settings when saving results as jpeg files.

jpeg compressions

  • Keep original EXIF data in the result.


  • Better sample image with result presenting.
  • The project will not be interrupted when the PC sleep.
  • Other improvements for stability and reliability.



  • Some improvements for Intel CPU acceleration.



  • Some example images to start start with example
  • You can input images from Google Drive

open from google drive

  • AI model selection is now available. Try different models for different photo till you get happy result.

ai models

  • You define how big the result goes. 2x, 4x or by targeted width and height values.

more scale ratio

  • More comparison views:

1on1 view

  • Compare traditional and AI results with slide bar.


  • Batch processing is possible and up to 20 images in a row.

batch process


  • Giant improvements on processing speed with NVIDIA GPU acceleration.
  • Save files with customized file name.



Microsoft Store initial release of Nero AI Image Upscaler – use artificial intelligence to increase image resolution with enhanced sharpness and detail.

  • Upscale rate: 4x.
  • Remove noise and jpeg compression artifacts.
  • Support JPEG, PNG.



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Update History for Nero Start



  • Bug fixes and usability improvements.




  • Now you can add a 2nd email address to your Nero Account.
Add 2nd email
Add 2nd email

See the detailed step-by-step guide on how to add a new email address from this link.





  • Automatically updated how-to links on the Solutions page.


  • Launch the desktop app from page.



  • Update the activation description.





  • Optimize the grouping of apps on the Start screen.
  • Improve the activation code detection.
  • Improve the click behavior of top5 use cases
  • Localization update for both Chinese simplified and traditional versions.
  • Other improvements include stability and reliability.




  • Display the new features tutorials inside Mega Update.




  • Will not download and install all applications by default.




  • Sign up new Nero Account and try the full Nero Platinum features for free!
  • You need to sign in Nero Account to keep apps, use case tutorials, and other sources up-to-date.



  • Compatibility with Nero AI Image Upscaler 365 and could be redeemed by activation code.





  • Release for Nero 2023
  • Manufacturer filter for the use case.

by manufacturer

  • New tab for use case search: New added.

New added use cases

  • New tab for use case search: Free to install

Free to install


  • Free to install Nero AI Image Upscaler






  • Improved the notification inbox.
  • Improved some localizations for Turkish.





new solution page

  • New added “Top 5” use cases as well as the tutorial pages.
  • 59 new use cases arrived with the tiny green dots.


new search result

  • Now you can find use case with platform and application filter.


watch video for use case

  • Watch the tutorial video by use case.
  • More animation of use case results.


  • Better searching results for mobile use cases.





  • Bug fixes and usability improvements.




  • New UI layout for app use case card and more tutorial links.

New UI layout for app use case card and more tutorial links

  • New Resources: AI Online

New Resources AI Online

  • New 3-2-1 Eternity Backup


  • Improves the online message.
  • Better use case search result display.


  • White screen during 1st time installing in some cases.





  • Adds Market shortcut to desktop


  • Improves the compatibility of the installer.



  • Adds Nero Market shortcut to desktop



  • Improves the compatibility of the installer.





  • [New] Highlight out the matched keywords


  • [New] More upgrade rocket animations




  • Added more use cases and it is 235 in total.

235 use case

  • Improved UI for external links.

url icon

  • We highlighted the tutorial page if it is available.

highilght landing page

  • This update also includes some bug fixes and usability improvements.




  • This update includes some bug fixes and usability improvements.




  • This update includes some bug fixes and usability improvements.




  • [New] Now you can start Nero apps with right-click menu easily.

RMB screen

  • [New] You can configure the settings for the mouse right-menu-button in Nero Start Options > General page.

RMB option

  • [New] Added ‘Serial number‘ result in solution page.

serial number

  • [New] Introduced Audials Music Recorder 2022. Now you can experience the new version of Audials Music Recorder.


  • [New] Introduced Audials One 2022 in VIP Store. You can either upgrade to Audials One 2022 from Audials Music Recorder 2022 or from VIP Store in-app purchase directly.


  • [New] Added CUDA AI hardware acceleration downloading and compiling for AI upscaling on the Updates page.

HWA download in Nero Start




  • [New] Now you can search for more use cases of free apps.

new use case

  • [New] Added FAQ for ‘Activation Code‘ and now you can search for it.

activation code

solution details

  • Optimize result displaying order during the search.

optimize result displaying order

  • Update some icon and banner designs.

new banner

  • Changed Nero AI Photo Tagger app category to ‘Experience AI’.

apt new category

  • Some improvements for speed, stability, and reliability.




  • [New] Update now to regularly receive notifications for upcoming campaigns.

online message

  • Improved compatibility with Win11 OS.




  • 2021 Q3 Release
  • [New] The new user interface provides you with dynamic and customized tabs such as “Recently used” and “Favorites” pages.

nero start-all

nero start-recently used

nero start-favorite null

  • [New] See the latest released apps and most popular apps from users all over the world.

nero start-new

  • [New] Dedicated “Updates” tabs keep you focused on the apps you have installed.

nero start-updates-updated

  • [New] Provides more than 200 solutions for mobile and PC with easier and faster accessibility and a ‘Search’ bar on the ‘Start’ page.

nero start-search-ai

nero start-solutions

  • [New] A brand new category “Experience AI” provides easy access to apps that are powered by AI.

nero start-e&a




  • This update includes some bug fixes and usability improvements.




  • [Improvements] Improved download and install logic.




  • [New] As a Nero user, you can log in to the Nero Account to purchase 3rd party apps in the VIP Store.

VIP Store

  • [Improvements] Added solution counter for Nero Use Case Database in Search Page.


  • [Improvements]You can upgrade to Nero Platinum Suite full version with flexible options, easier and fatser.



  • [New] Nero MKV Converter is now added to the Extras page for Microsoft Store apps.


  • [New] Nero Score is now added to Extras page for Microsoft Store apps.

Nero Score

  • [New] 1001 TVs is now available from the Mobile Apps page.

1001 TVs




  • [New] You can report the download/update/install issues manually when it is failed in the Updates page.

Report Issue

  • Fixed some issues in download and installation.



  • Improved download and install performance.



  • [New] The update center now is displaying the package size of each application version.

Update center with size info

  • Improved to support the upcoming version of Nero DuliplicateManager Photo x64 update.



This update contains some improvements and bug fixes to continuously improve the quality:

  • Better compatibility – Nero Start has improved the download behavior when the network is poor.
  • Nero Start now is better compatible with Nero standalone products.
  • We have fixed some application update issues related to special characters in the installation path.
  • Better support Nero TuneItUp.
  • Now, in the ‘Search’ view, you can easily find what Nero AI can help you with and easily jump to the application.



  • [NEW] Available to uninstall the application from the right-click menu.
  • Fix several issues in updating applications.
  • Fix issue for VIP Store.

Right-Context Menu





  • 2020 Q3 release.
  • [NEW] VIP Store is available for Nero Platinum Suite – 1-year license. In the VIP store, exclusive discounts are available.
  • [NEW] Nero TuneItUp PRO is available for Nero Platinum Suite – 1-year license. Download, install and unlock it!
  • Fix issues to improve the software’s stability.




  • [NEW] New Updates Center to install and Update Nero products.
  • [NEW] New designed Options screen in Nero Start.
  • [NEW] It is available to select one Nero product from all products in my Nero Account and show it on the Start screen.
  • Improved notifications in Nero Start.
  • Fix issues to improve the software’s stability.




  • [NEW] You can get Nero products from Windows Store now. Open the “Extra” screen, and find Nero in Windows Store.


  • Fix issues to improve the application’s stability.

new solution page


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