I receive an error message when installing Nero – What should I do?

It may happen that you see one of below error messages when installing:

  • MSVCR110.DLL is missing

If you happen to see this error message please download and install ‘Visual C++ Redistributable for Visual Studio 2012 Update 4’  from the following Microsoft web page: https://www.microsoft.com/en-us/download/details.aspx?id=30679


  • MSVCP140.DLL is missing
  • api-ms-win-crt-runtime-l1-1-0.dll is missing
  • Installation error 1158

In each of these cases please apply all available Windows Updates and additionally please install ‘Visual C++ Redistributable for Visual Studio 2015’ with administrative privileges from the following Microsoft web page: https://www.microsoft.com/en-us/download/details.aspx?id=48145

Nero KnowHow 00007