Which Products does Nero offer?

Nero products include Nero Suite versions (Platinum/Classic/Standard) as a complete set of different applications on one hand and standalone applications for dedicated use cases on the other. There are also Nero Free Tools and free Nero Mobile Apps.

Nero Mobile Apps are extending functions of Nero PC products and in such cases are depending on an installed Nero PC application. But there are also mobile Apps like Nero KnowHow and Nero Streaming Player that work standalone, i.e. independantly from a Nero PC application.  Find more details on how Nero Mobile Apps and Nero PC applications interact in the table further down.

Trial versions of Suite and standalone products have a limited time span of 15 days for feature testing. They are also limited in regards to codecs like AVC and have a burning limit. Trial versions can be upgraded to a full version via upgrade offerings. When you purchased a serial for a full version product the trial version can be set to become a full version product via Nero ControlCenter. Find more details here. 

Below breakdown shows an overview of the Nero product portfolio.

 Nero Suite Products

  • Nero Platinum
  • Nero Standard / Classic
  • Nero Trial

Nero Standalone Products

  • Nero Video
  • Nero Burning ROM
  • Nero Recode
  • Nero MediaHome
  • Nero BackItUp
  • Nero TuneItUp

Nero PC Products and included Applications

PC Products EN

Free Nero PC Applications & Free Nero Mobile Apps

PC & Mobile Apps EN

Upgrades & Updates

There is a general difference between an upgrade and an update.

A product upgrade is a paid version of a product for a lower price point than the full paid version replacing/renewing a former product and also extending a trial version to become a full featured new product. In general, product upgrades are available as special offers for a lower price than the standard sales product. So keep your eyes open for special offers on nero.com or in Nero newsletters!

A product update is a free new product version of the actual product lifecycle including application bug fixes or minor improvements. A product update comes as a download initiated via Nero ControlCenter.

Products & Use Cases – which Nero Product is the right one for me?

If you have serval use cases the most appropriate solution to buy is one of the two Nero suite products. Which one to buy depends on your wanted feature set. If you want it all, buy Platinum.

If you are mainly into video editing and video disc authoring with disc menus Nero Video will be your product of choice. Compared to the Platinum product there are only some minor limitations regarding the feature set. Note that Nero Video also includes Nero MediaHome as your media manager.

If you mainly want to consolidate and manage your media library, play and stream media form there, the most appropriate product is Nero MediaHome Unlimited. Nero MediaHome standard version is limited when it comes to DVD-Video playback, burning, and format support.

If your key job is burning in any aspect, you should get yourself Nero Burning ROM. Note that this does not burn video discs with menus – except that you have a disc image, or a video disc structure like Video_TS and BDMV available, already. So if it is video disc creation – depending on your wish list – get yourself Nero Platinum, Nero Video, or Nero Classic/Standard.

Use Cases EN

Nero KnowHow 00075

Online update for Nero Burning ROM 2017 available

An Online update for Nero Burning ROM 2017 is available

Fixed  issues

  • Fixed an issue that when closing Nero Burning ROM application also all Java applications, Microsoft Excel, and Adobe Creative Cloud applications were closed
  • Fixed an issue where wrong information was extracted from a CUE sheet so that when disc images were created in Nero Burning ROM the disc image would include the first audio track, only

This update relates to all Nero 2017 products including Nero Burning ROM and Nero Express.

Please perform the update via Nero ControlCenter > Updates > Check for updates > Update now.

NCC-EN

Nero KnowHow 00072

Free online update for Nero 2017 products available

A free online update for below Nero 2017 products is available.

  • Nero 2017 Platinum
  • Nero 2017 Classic
  • Nero Video 2017
  • Nero Recode 2017

The following applications have been updated, for details on versions, improvements and fixes see below.

  • Nero Video 18.0.25001
  • Nero Recode 18.0.22000
  • Nero Disc to Device 18.0.1015

Updates in Nero Video, Nero Recode, Nero Disc to Device

  • All mentioned applications now use the latest Intel SDK for hardware accelerated AVC encoding with Intel graphics cards

Fixes in Nero Video

  • Fixed an issue with the image snapshot function where under certain conditions it would just capture the same frame though the timeline cursor was moved to a different frame
  • Fixed a number of issues where high frame-rate HEVC 4K videos in some cases would not play or export with correct AV sync
  • Fixed an issue where Nero Video would crash under conditions of frequently switching between timeline editing, home screen, and content screen
  • Fixed issues that some special video clips in the timeline would only play audio
  • Fixed an issue with zooming into the timeline where identical audio clips on different tracks would not show identical frame references
  • Fixed the issue in Nero Video export screen where the Nero logo looked distorted
  • Fixed the issue that Nero Content Screen would not show a warning when trying to import pictures to the authoring module (this is not allowed by design)
  • Fixed an issue where some JPG images with ‘DSC’ prefix could not be imported to a slideshow project

Please perform the update via Nero ControlCenter > Updates > Check for updates > Update now.

NCC EN

Nero KnowHow 00071

I have installed Nero Suite but cannot launch Nero WaveEditor and Nero SoundTrax via Nero Start Screen. What can I do?

Nero WaveEditor and Nero SoundTrax are free to use programs for anybody. They are no integrative part of any Nero product on purchase.

But, if these free products are installed on the same system as your Nero Suite they integrate into Nero Start Screen under ‘Nero Tools’.

Both product are now availbale for download with a new version number under below links.

Nero WaveEditor

Nero SoundTrax

 

Nero KnowHow 00068

 

I lost my serial number. What can I do?

If you purchase our product via nero.com, you can look up:

  • your order history
  • reference number
  • order confirmation
  • invoice
  • etc.

Go to onlineshop.nero.com and click on “Access or Redeliver Order Information”.

01. cb help center

If you are logged in, the next page will show your recent purchases on the next page.

Click on the “Details” link to check your order details, including the purchase serial number.

02. details

If the page does not show your recent purchases, enter your Email address that you used for your purchase. Your purchase history and detailed information will be sent to you by Email.

03. purchase lookup

Please be noted that, this help center is managed by our cart provider and product or technical questions will not be read, forwarded, or answered.

 

Where can I find previous (older) versions?

Go to www.nero.com and select the versions you are looking for,.

 

 

Nero KnowHow 00067