I lost my serial number. What can I do?

If you purchase our product via nero.com, you can look up:

  • your order history
  • reference number
  • order confirmation
  • invoice
  • etc.

Go to onlineshop.nero.com and click on “Access or Redeliver Order Information”.

01. cb help center

If you are logged in, the next page will show your recent purchases on the next page.

Click on the “Details” link to check your order details, including the purchase serial number.

02. details

If the page does not show your recent purchases, enter your Email address that you used for your purchase. Your purchase history and detailed information will be sent to you by Email.

03. purchase lookup

Please be noted that, this help center is managed by our cart provider and product or technical questions will not be read, forwarded, or answered.

 

Where can I find previous (older) versions?

Go to www.nero.com and select the versions you are looking for,.

 

 

Nero KnowHow 00067

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What are the restrictions of a Nero trial version?

Nero trial versions can be tested for 15 days starting from the date of installation.

AVC, MPEG-4, and AVCHD video formats are not supported for encoding in Nero trial versions. Also the burning options are limited (100 MB / 30 sec).

From Nero start screen you can directly buy the product. After purchase you can easily convert the trial version into a full version product.

To do so, just open Nero ControlCenter and enter the serial key delivered with your purchase.Add serial EN 00001_2Also check out the video tutorial

Nero KnowHow 00001

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