🎁 Nero Platinum 2025
Free Trial BUY
Skip to content

Nero Knowhow

Get to know your Nero product

Languages

  • English
    • Deutsch (German)

Search

category

Popular posts:

  • Update History for Nero Start (206,543)
  • Where can I find my activation code? (9,784)
  • What is Nero Screen Recorder (5,198)
  • Why and how shall I choose a product to show in Start? (3,611)
  • How to reinstall Nero when I get a new PC? (3,327)

Recent Posts

  • Nero Start release notes v.27.5.83.0 June 25, 2025
  • Nero AI Video Upscaler Release Notes – 27.0.2.6 & 27.5.3.24 April 29, 2025
  • How to adjust the video in Nero AI Video Upscaler? March 4, 2025
  • Image Upscaler Release Notes – 27.5.17.0 March 4, 2025
  • Nero AI Video Upscaler Release Notes – 27.0.2.2 & 27.5.3.22 March 4, 2025

Tag Cloud

3rd party archive auto backup Backup DVD Browse & Stream Movies & TV Shows via your Smartphone Burn JukeBox Disc Burn video files to DVD clean HDR shots Consolidate several mobile devices consolidate to PC convert create crop image Digital Life Made Easy DVD-Video enter serial Error Code errors in media import Export to video file HD resolution image effects meta data view multi-platform support Nero Recode Version 20.0.2015 Nero Support Nero Video NVENC Patent Activation print pages print to PDF remove black bars save power Seasons SmartTV special price stream media from USB OTG devices stream photo trim Update upgrade user accounts Vertical Video Windows Autoplay windows services WinStore

I have paid for Nero but why my Nero Platinum shows as Trial?

In Nero Start, have you logged in with your Nero Account correctly? If you bought Nero product via Nero.com, you need to log in with the email address which you entered during purchase. If you log in with other email, you could not unlock your Nero product. See how to log in here. 

 

If you have already log in correctly with your Nero Account, but Nero is still a Trial. In this case, the reason is what you bought is Nero Platinum 2021 permanent license (‘pay once, forever use’ version), but what you installed is 1-year license subscription version. Please follow below steps:
1. Go to Windows Control Panel -> Program and Features. Is there Nero Platinum? If yes, please uninstall it.
2. Restart your PC as soon as uninstallation finished.
3. Download Nero 2021 Unlimited to your PC: https://www.nero.com/download.php?id=npla2021_full_installer
4. Close all Nero program which is running on your PC. Turn off anti-virus software temporarily. Install with the offline installer.
5. After installation, please run Nero Start, login with your email and password
6. After activate your Nero 2021, please continue to download and install 3 Content Packs if they are not installed yet. They could be installed in any order:

  • https://www.nero.com/download.php?id=ncontent1_full_installer
  • https://www.nero.com/download.php?id=ncontent2_full_installer  
  • https://www.nero.com/download.php?id=nlifethemespro_full_installer

Nero KnowHow 00310

Visited 615 times, 1 visit(s) today
Posted on July 4, 2023Author AprilCategories Nero Account

Post navigation

Previous Previous post: How to restore old backups from Nero BackItUp?
Next Next post: Nero Start release notes – 25.5.62.0
Proudly powered by WordPress