Nero Product-Nero Knowhow

How to Clean Up and Organize Your Desktop/Downloads

With the new CleanKeeper feature since TuneItUp Pro v3.6.0.6, you can easily clean up and organize your Desktop, Downloads, and any other folders you want to keep tidy and organized.

CleanKeeper provides a default rule to clean up your Desktop and Downloads folders:

Moves all photos to your personal “Pictures” folder
Moves all video files to your personal “Videos” folder
Moves all audio files to your personal “Music” folder
Moves all Office document files to your personal “Documents” folder

Moreover, you can create your own rules if you don’t like the default file handling method.

How to Clean Up Files and Move Them to Your Preferred Folder

For example, here’s how I automatically clean up my installers and apps by moving them to my D drive.

Click the Plus button to add a new rule
Name your rule (e.g., “Downloaded apps”)
Specify file types you want to clean up (e.g., .exe, .msi, .dmg, .apk, .zip, .rar)
Leave the filename filter empty if you don’t want to target specific file names
Choose a target folder for your downloaded apps (e.g., D:\Download\programs)
Click Save to continue.
Click the Up button to increase the rule’s priority
Click the Downloads button to clean up the Downloads folder
The app will automatically move all matching files
You’ll see all the specified file types in your chosen target folder

Finally, you can revert files from the History list if you decide you don’t want them cleaned up after all.

Why isn’t it working?

First, this feature is only available in the Pro version. If you’re still using the free version, click the lock button to upgrade.
Check the rule priority. Files are moved according to the rules in order. If you can’t find files in the expected folder, they might be in other folders with higher-priority rules.
Specify either the file extension or filename—not both.
If your Desktop or Downloads folder is too large, especially on a slower PC, the automation process might struggle. Try manually moving some files to reduce the folder size.

Update your programs automatically with Nero TuneItUp Pro 3.9.8.0

The latest version of Nero TuneItUp Pro features a powerful new software update capability.

It scans your PC for installed software and provides a list of available updates.

Quick Start Guide

Launch TuneItUp Pro 3.9.8.0 and navigate to the Software Update tab
The program will automatically scan all your installed applications
Available updates will be displayed as shown below
Select the apps you wish to update, then click the Update now button to begin
Click Next to proceed
The update process may take some time. If it’s taking too long, you can skip an update by clicking the Skip button
Upon successful completion, the status will be displayed
Click Close to finish the process

Why isn’t it working?

First, this feature is only available in the Pro version. If you’re using the free version, click the lock button to upgrade.
Secondly, you need an internet connection to use this feature.
Thirdly, some applications may require a PC restart to complete the update process.

New Nero Start – Launch any version with ease, 7-day Free Trial Giveaway

The newly launched Nero Start app incorporates extensive user feedback to deliver a streamlined and adaptable application launch experience.

Make the switch today!

Discover the Advantages of Nero Start

Instant Access to the Latest Version

Tired of hunting for the most current version after an upgrade or purchase? With the new Nero Start, simply tap the app button to automatically launch the latest active version.

Revisit Previous Editions

A loyal Nero user with a collection of products over the years? We appreciate your enduring support.

To access an older Nero application:

Navigate to the ‘More > Other Versions’ section in the app button. Here, you can effortlessly install, launch, or uninstall previous versions.

7-day Free Trial Giveaway

Nero Start presents a user-friendly trial process, allowing you to experience the new version in full before making a commitment.

To begin your trial, click the ‘Upgrade Trial’ button. Switch to the trial mode to launch the latest trial version of the application.

Seamless Transition with Nero Start

Automatic Update to New Mode

Nero Start is designed to transition you effortlessly to its new, improved mode by default. This ensures you’re always utilizing the latest features right from the start.

Customizable Experience

Prefer the familiarity of the old mode? No problem. You can easily revert to the classic interface by switching off the ‘Try the new Nero Start’ option in the ‘Options’ menu.

Test and Share Your Feedback

Experience the Upgrade

Dive into the new Nero Start experience. It’s quick, it’s intuitive, and it’s ready for you to explore.

Your Voice Matters

We value your insights and want to hear what you think about the new Nero Start. Whether it’s praise for what’s working well or constructive criticism for areas of improvement, your feedback is crucial for our ongoing development.

Share your feedback >

If I am a Nero AI online user using a third-party login, how do I sign in to this account in Nero Start?

If you are an user of the Nero AI online services, you may have wondered about the Nero Start login email and password when you first stepped into the Nero desktop applications.

The email address is still the key information which required to sign into Nero Start.

How do I know my account email and password? Please follow the steps below to find your email and password information:

Please go to Nero AI online services and login as same as before.
From your Nero Account, you will find the email address. This is the email address for your Nero Account. You can sign into Nero Start with it.

Launch Nero Start. Enter the email address of your Nero Account
Clicking ‘Forgot Password’ will try to reset your password. This only will reset your Nero Account password, no change for your 3rd party account password.

The default password will be sent to your email address.

Note:

If you are using Apple account to login your Nero Account and find your email is ended by @privaterelay.appleid.com, it shall because you enabled Apple privacy settings. This email is the email address for your Nero Account now.

In case of any question, please get in touch with our techinical support.

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FAQs about changing your email

All Nero products you purchased are bundled to your nero account. Email, especially the primary email, is very important for your nero account. It is used not only for your Nero account but also for your orders.

But what do you do if your email address has to be changed because it is about to be expired or for some other reason?

Please check below FAQs and follow the steps to change your email.

FAQ: How can I change email?

If you are Nero desktop customer, please launch Nero Start. If you are Nero AI online services customer, please go to Nero Account online page > Account information.

In Nero Start, from Account icon, go to ‘Manage my account’
Click ‘Edit’ button for Email.
Nero Account online page will be opened. The email change need to be done in the Nero Account online page. Maybe another login will be required if you have never open Nero Account online page before.
Click ‘Email’ in ‘Account information’. ‘Edit’ button will be enabled once you cofirmed not a robot. Click ‘Edit’.
Follow the guide to confirm your password.
Now you can enter the new email address. Click ‘Change Email’ and make sure you want to move all your Nero products and services to new email.
Your new email address will receive a confirmation email. You will be able to change your account’s primiary email by clicking the verification button in the confirmation email.
Clicking the verification button to start the change. Please be patient and don’t leave the page.

After email address is changed successfully, please go to Nero Start to log back in with your new email.

Note:

As Email is a very important information for your Nero account, please change it carefully.
- There is only one chance to change your primary email per year. If you do have special request to change it again, please contact our customer support to get some help.
- In order to avoid the change by mistake, the primary email can be rolled back to the original one within 48 hours.

After changed the primary email, when checking the order information, you may find that some of the order information is empty. Don’t worry. All of your information, products and services have been properly saved. This is just a “display” issue and we are fixing.

FAQ: How to upgrade my 2nd email to primary email?

You may have added a 2nd email a long time ago because you were worried about your primary email expiring. You can leave it as it is or you can upgrade the 2nd email to the primary email. None of this will impact your normal use of Nero products.

If you would like to upgrade the 2nd email to the primary email:

You will see your 2nd email at your Nero Account online page.
Remove it. As you are able to change your primary email, 2nd email does not make a lot of sense to you.
Now follow the ‘FAQ: How can I change email?’ to change your primary email to the new one.

If you are having difficulties or questions, please get in touch with our customer support.

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