Can I manage and playback media on ‘OneDrive’ with Nero MediaHome – even access ‘Files On-Demand’?

OneDrive is a very useful cloud service that many people use as a free version or within their Office 365 subscription. OneDrive embeds into the PC system and shows up like a regular drive in Windows Explorer. When you use Windows 10, OneDrive is auto installed, but you need to create an account and sign in to make use of it.

OneDrive Files On-Demand

With ‘Windows 10 Fall Creators Update’ in late 2017, Microsoft has embedded a very powerful feature into OneDrive that is called ‘OneDrive Files On-Demand’.

Now, you have the option to have your files only available in the cloud, as ‘online only’ – in such a case, the content will not be synced with your PC, but you can still see the folders and the content in your PC folder. With this great feature, you can save space on your PC, as you no longer need to store the content locally. Via ‘Files On-Demand’ you just make locally available, what you really need for the projects on your PC.

From Nero 2019 onwards you have this comfortable option embedded into Nero MediaHome, allowing you to access online only files in the browsing view, and download for playback or creative use cases on demand.

As Nero MediaHome library is also the basis for all of your related Nero applications via Nero MediaBrowser, you will have this feature readily available for accessing any online only content from OneDrive – be it video, photos, or music – in Nero applications. Due to the fact that Nero MediaBrowser also works with many non-Nero application you can even hand over ‘Files on Demand’ via drag & drop  into these applications, in case they can deal with photos, video, or music.

How do  ‘Files On-Demand’ work?

Initially you need to check if your OneDrive client is installed with your Windows OS. As mentioned, under Windows 10 this will be done automatically, when the new OS is installed. Make sure to have the Windows 10 Fall Creators Update or later installed on your PC to make use of ‘Files On-Demand’.

Once ready with your OneDrive client, you will see OneDrive as a drive with folders in your Windows Explorer.

OneDrive Windows Explorer

Just three easy steps

  1. Please start Nero MediaHome and add OneDrive as your watched folder. You can select either the whole drive or individual folders inside of OneDriveadd OneDrive as watch folder
  2. If you want to access your online-only media files in Nero MediaHome library directly, you need to sign in to your OneDrive account. The interface is provided via Nero MediaHome, so you do not need to leave Nero MediHome. In order to access ‘OneDrive Files on Demand’ in Nero MediaHome , please sign in with the same account that you have signed in to with your OneDrive client applicationsign in
  3. Nero MediaHome will list the media files of your OneDrive account in the library. The clips with the blue-cloud icon are the ones that are online onlyNMH with OneDrive_01

Now, you can manage and playback your OneDrive media files directly in Nero MediaHome, including your online-only files. You also can easily make them locally available via right-click mouse.

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Nero KnowHow 00126

Why do I get the error message “The file C:\Users\… .mp4 (or similar) is referred to in your project but it cannot be found in the previous location…”

When opening a saved project in Nero Video, the application checks if all files associated to your timeline project are available. This means: all files (video, photo, audio) that you have imported to your project and used within your project timeline – before saving and closing it last time – will be checked for.

If Nero Video shows this message with one or the other file reference, the following problem scenarios and possible solutions apply.



Problem 1

Some or all of the media that you have used in the project timeline reside on an external drive that you disconnected in the meantime.


  • Attach your drive with the respective media used in your project again, click ‘Browse’ and navigate to the folder that contains the file with the name mentioned in Nero Video message box. Select the file and click ‘open’. Nero Video will re-link all files that reside in the same location automatically
  • If you have moved individual files to other folders, Nero Video will show the same dialog box again, asking for another respective file name. If you have deleted single files in the given location on purpose, click ‘delete’, and continue step by step
  • If you have deleted all other files, or if you want to start the project anyway, click on ‘delete all’

Note: if you deleted linked files in the source location permanently, Nero Video cannot restore these files within a project. So, be careful when permanently deleting source files that are associated to a project.

TIP-1: When editing projects, we recommend always importing all media files from externally attached drives or devices to reside in a hard disk inside of your PC. Otherwise, you will have the risk of losing these files forever due to e.g. deletion on the external drive.  In such a case, Nero Video will not be able to restore your project – i.e. relink your files

TIP-2: For more details on what a project is and what project files are about, check Nero KnowHow 00029.

Problem 2

Some or all of the media that you have used in the project timeline reside in a folder that you have moved to a different folder path inside your PC or an external drive.


  • In Nero Video dialog box click on ‘Browse’ and navigate to the respective folder on your PC that contains the file with the name mentioned in Nero Video message box. Select the file and click ‘open’
  • If this relates to an external drive, and for other steps and processes, please check the steps and tips mentioned above

Nero KnowHow  00120