Online Update available for Nero Video in Nero 2017 products!

This online update fixes many of the issues our users have reported to us.

The online update supports the following Nero 2017 products:

  • Nero 2017 Platinum
  • Nero 2017 Classic
  • Nero Video 2017
  • Nero Video Premium 3 HD

A similar online update will also be available for Nero 2018 products, soon. So check Nero KnowHow once in a while for latest news.

Please use the update function in ‘Nero ControlCenter’ > ‘Update’ > ‘Search for Updates’ > ‘Update now’.

Fixed Issues

A/V Sync

  • Fixed issues with wrong calculation of source clip duration vs. duration display in timeline/trim window
  • Fixed issues with wrong calculation of video duration vs. audio duration in the timeline leading to A/V offset
  • Fixed issues with a wrong frame calculation leading to A/V sync issues when converting AVCHD source video from 59.94 fps to 29.97 fps within a burned BD disc
  • Fixed issues with a wrong video file duration calculation leading to A/V offset


  • Fixed issues where parts of intro and outro sequences within the preview of movie themes would show pixelated
  • Fixed issues with loading music in some movie themes
  • Fixed issue with decoding under multithreading that led to picture artifacts in an exported video created via a movie theme


  • Problems with latencies and performance fixed that happened when inserting several 3D titles into 4K projects including 4K HEVC source footage
  • Fixed problems with exporting to 4K (60 fps) WMV files from 4k projects including HEVC source clips


  • Fixed issue that Nero Video would not start when trying to open it for the first time via Nero Launcher or Windows Start Menu
  • Fixed issue that caused a burn error when having manually placed a menu button too close to the rim of the disc menu screen
  • Fixed issue that caused a faulty click-sound at the end of an audio fade sequence in fade out or cross fade effects

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