Why does Nero Start show the “Repair Nero Product” screen and how to continue?

Sometimes, Nero Start will show the “Repair Nero Product” screen. This means Nero Start detected some damaged files or configurations that prevent Nero products from working correctly.

Please make sure the network is available, then click “Repair now”. Nero Start will try to repair the damaged files. After the repair process is finished, you can open the Updates screen to check if there are updates available for the applications.

Repair

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🛒 Click and Get Nero Platinum Suite

How to install Nero Receiver on Apple TV?

1. Please start App Store on your Apple TV.

2. Please search ‘Receiver’.

3. Install the app and start it. Now DLNA steaming is enabled for your Apple TV.
start
4. You will see ‘Nero Receiver’ is listed at your Nero Streaming Player ‘Play to’ device list.

You can stream from Nero Streaming Player, Nero MediaHome, and any NAS or PC media server applications to your Apple TV now.

Nero MediaHome:

Windows Media Player:

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Release Notes for Nero Platinum Suite (Subscription) – 2020 Q2

We always improve our product based on your feedback and suggestions continually.

Nero Start

[NEW] You can get Nero products from Windows Store now. Open “Extra” screen, find Nero in Windows Store.

Fix issue to improve the application’s stability.

Nero Video

[NEW] Have you ever met problem in inputting special characters like “©”, “£”, “™”, “®”, “§” or even other symbols? Now, Nero Video can easily input these symbols. In the Font editing window, a new input named “Special Characters” will help you easily insert the characters into your movies. Try it!

Nero Video has fixed a crash issue while applying effect in video editing.

Nero BackItUp & Nero Burning ROM

We received several issue reports by customers for the application, now in the new update we fixed these issues

Nero DuplicateManager Photo

In this update, we have fixed a crash issue which happened for some photos during similar detection. At the same time, we also improved the stability and performance for Nero DuplicateManager Photo.

Click to download the Nero Platinum Suite Installer

What should I do if start Nero BackItUp failed due to missing Microsoft .Net Framework 4.8?

The new 2020 Q1 online update for Nero Platinum Suite – Subscription also supplied a new version of Nero BackItUp to improve and fix backup or restore failures.

Some PCs, however, may show the following after the update to the new version: “missing Microsoft .NET Framework 4.8”. This is usually caused by Microsoft .Net Framework 4.8 not being installed on the PCs.

To prevent the issue from happening, please make sure the components “Nero BackItUp” and “Nero BackItUp Prerequisite” are both checked in the Nero ControlCenter online update.

If your system is Windows 10, the latest Windows Updates already includes .Net Framework 4.8. So if your Windows 10 has updated to the latest version, the .Net Framework is already installed on your system.

Check the below page to understand if your Operating System support .Net Framework 4.8 before Updating.

https://docs.microsoft.com/en-us/dotnet/framework/get-started/system-requirements

If the issue still exists, please click the button “Yes” in the pop up dialog to install the Microsoft .Net Framework 4.8 on your PC. You are also able to access the below link to find the same information:

https://dotnet.microsoft.com/download/dotnet-framework/net48

In the page, click the button to download the installer from the Microsoft website. After the download is finished just click to install the .Net Framework 4.8.

WebPage

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I am not a Nero Platinum 2019 subscription user, what should I do If I do not have a Nero Account after Online Update in 2020 Q1?

Recently, Nero Start supplied an online update for Nero 2019, Nero Platinum Suite and Nero 2020 products. After the online update, Nero 2019 users can also benefit from some of the advantages that Nero 2020 users like using the AI Photo Tagger and logging in to the Nero Account to manage all Nero products.

These are the steps for a non-subscription user to get access to the latest Nero Start, even without a Nero Account.

Use Nero Start without Nero Account Sign-in

During the 1^st time launch of Nero Start, the application will help you to configure your software with the Nero Account. If the software detects that you are not a Nero Platinum 2019 Subscription user, an additional entry point will appear in the bottom of the screen. Click the link to skip the registration process.

Everything works the same as in the previous Nero Start. Each Nero application has a startup button that will start up the application by clicking it. You can also switch buttons to search use cases of Nero applications, Nero Mobile apps, or preview video with Movie Themes.

If you would like to create a Nero Account later, you can register by clicking on the “account” button in the top right corner.

Use Nero Start with Nero Account

While in the Nero Start startup wizard, you can also create a Nero Account. Input an email address and the Nero Account System will check if it is a valid account already exists and allow to sign in or guide you to register a new account.

After entering the password which was sent to your email address via the Nero Account System, you can finish creating a new Nero Account.

In next screen, you can enter the Activation Code to unlock your other Nero Products, for example Nero Platinum 2020, Nero Burning ROM 2020. If you do not have any valid Activation Code, just click the “Skip for now” to skip this step. Without any Activation Code, you still can use your own Nero 2019 products as usual.

The activation code is not the same as Nero Serial Number which you got for Nero 2019 products. Entering any serial number will produce an error message.

You are also able to click the link to purchase a full version copy of Nero Platinum Suite.

Also for Nero Platinum 2019 subscription users, after signing into the Nero Account, an In-App notification will help you to upgrade the product to the latest Nero Platinum Suite, that always supplies the newest features, product improvements, quality improvements and bugs fix. (The Nero Account for Nero Platinum 2019 Subscription users was already created while ordering the product in Nero Online Shop. It is the same email address used to receive the delivery information of the purchase.)

Visit the below FAQs to get more information about Nero Account and Nero Start.

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