Category: Nero Product – Learn how to use Nero products

FAQ – Saving Time When the Processing Takes Too Long

1. Which AI model should I choose for faster processing?

Use the Fast model whenever possible—it’s explicitly designed for quicker upscaling, offering a good compromise between speed and quality.

2. How can I avoid upscaling more than necessary?

  • Use Clip Selection to upscale only specific portions of a video instead of the entire file. This greatly reduces processing time.
  • Always run a Preview on a short segment (1–3 seconds) to fine-tune settings before processing the full video.

3. Can I queue multiple videos to process them efficiently?

Yes—use Batch Processing to queue several videos. You can let the software run in the background, or even overnight, to save active work time.

4. How can I improve hardware utilization to speed things up?

  • Ensure your system meets or exceeds the recommended hardware specs, especially a modern GPU with sufficient VRAM (e.g., NVIDIA RTX 3060 or AMD RX 6700 XT with 12 GB VRAM for 4K–8K upscaling).
  • Close all unnecessary apps to free up memory and reduce system load. Pro-tip: Restart your PC before launching a large upscaling job.
  • Confirm your GPU drivers and DirectX 11 (or higher) support are up to date to avoid bottlenecks.
  • Enable hardware (GPU) acceleration if supported—users note significant speed increases with compatible NVIDIA/AMD cards.

5. How should I structure my workflow for the fastest turnaround?

  1. Import your video.
  2. Use Clip Selection to isolate the relevant section.
  3. Pick the Fast AI model.
  4. Set desired output resolution.
  5. Run a Preview to confirm your choices.
  6. Add to Batch Queue and process when idle.

Quick Summary Table

Strategy What to Do
Choose Fast model Prioritize speed if high-detail isn’t necessary
Use Clip Selection Upscale only needed parts, not whole video
Run a Preview Test settings on a short segment before full processing
Utilize Batch Processing Queue up jobs and let them run in the background
Maximize Hardware Enable GPU acceleration, use recommended hardware specs, close other apps

Error: “The promotion code is invalid for this region”

Error Message:

“The promotion code is invalid for this region.”

 

Why am I seeing this error?

This error occurs when you attempt to activate a promotion code in a country or region different from where it was originally issued. Promotion codes are often region-locked and can only be redeemed in specific locations.

Possible Solutions:

  1. Activate the product in the correct region

    • Ensure you are in the same country where the promotion code was issued before attempting activation.

    • If you are traveling or using a VPN, disable it and try again.

  2. Contact the promotion channel or provider

Promotional codes are provided free of charge via media outlets like magazines and web sites.

    • Please reach out to the promotional campaign or the provider for assistance. They may provide a region-compatible code or further instructions.

  2. Check the promotion terms and conditions

    • Review the promotion details to confirm any regional restrictions.

Need further help?

If the issue persists, please contact Nero Support with the following details:

  • The promotion code you’re trying to use.

  • The promotional campaign or link where you get the code.

  • The country or region where you redeemed the code.

  • The country where you’re attempting activation.

How to adjust the video in Nero AI Video Upscaler?

In today’s video enhancement landscape, fine-tuning your video’s look is just as important as upscaling its resolution. With the latest update to Nero AI Video Upscaler, you can now adjust brightness, contrast, saturation, sharpness, and white balance directly within the app—all from a dedicated Adjustments tab. This guide will walk you through how to get the most out of these new features.

Video adjustments

1. Getting Started

Launch the App:
Open Nero AI Video Upscaler on your PC. If you haven’t already, download and install the latest version from the official Nero website.

Import Your Video:
Drag and drop your video file into the app. Once imported, you’ll see a preview window with the original footage.

2. Navigating to the Adjustments Tab

Find the New Tab:
After importing your video, look for the new “Adjustments” tab in the main interface. This tab is designed to provide easy access to all the adjustment sliders.

User Interface Overview:
The interface now displays a series of sliders labeled as follows:

  • Brightness
  • Contrast
  • Saturation
  • Sharpness
  • White Balance

Parameters

A real-time preview window sits alongside these controls, allowing you to see the effects of your adjustments immediately.

3. Adjusting Video Parameters

Brightness

  • Purpose: Increase or decrease the overall lightness of your video.
  • Tip: If your video appears too dark or overexposed, gently adjust the slider until you achieve a balanced look.

Contrast

  • Purpose: Enhance the difference between light and dark areas.
  • Tip: Increasing contrast can add depth, but too much can cause loss of detail in the shadows or highlights.

Saturation

  • Purpose: Boost or tone down the intensity of the colors.
  • Tip: Adjust saturation to make colors pop or to create a more subdued, natural look.

Sharpness

  • Purpose: Improve clarity by enhancing edge definition.
  • Tip: Increase sharpness if your video appears slightly blurry, but avoid over-sharpening to prevent an artificial look.

White Balance

  • Purpose: Correct color temperature and remove unwanted color casts.
  • Tip: Use this slider to ensure whites appear neutral, which in turn balances the overall color accuracy of your footage.

4. Previewing and Finalizing Your Adjustments

Real-Time Preview:
As you adjust each slider, monitor the preview window. This helps you decide whether to make further tweaks or stick with the current settings.

Export Your Video:
Proceed to upscale your video (if needed) and then export the final version in your preferred format and resolution.

Tips for Best Results

  • Start Small: Make incremental adjustments rather than large leaps. Small changes can significantly impact the overall quality.
  • Monitor on Different Screens: If possible, view your preview on multiple displays to ensure consistent quality.

Final Words

The new Color Adjustment feature in Nero AI Video Upscaler makes it easier than ever to enhance not only the resolution but also the visual quality of your videos. Whether you’re correcting a dark indoor shoot or giving vibrant life to an old family video, these tools empower you to achieve professional-looking results with just a few clicks.

Embrace the new features, experiment with your settings, and let Nero AI Video Upscaler bring your videos to a whole new level of clarity and style.

Microsoft Store: Nero DVD Player Pricing & Plans

This post is only valid for Microsoft Store Nero DVD Player.

Upcoming change: Nero DVD Player’s subscription prices will be increasing in Feb, 2025. Below is the new pricing plan. This decision wasn’t made lightly, and it comes after careful consideration of the value we provide and the ongoing enhancements we’re committed to delivering.

Our recommendation: Enable auto-renewal before the price change to keep your current subscription rate. This ensures you continue enjoying our service at the price you’re familiar with.

Standard

 $ 12.99Billed annually
  • Unlimited DVD playback
  • Unlimited local media file playback
  • Region-free update: 1 time
  • A-B repeat
  • Play from network share
  • 8K video playback
  • HDR support

Essential

 $ 7.99Billed annually
  • Unlimited DVD playback
  • Unlimited local media file playback
  • Region-free update: 1 time
  • A-B repeat

Standard

 $ 7.99Billed monthly
  • Unlimited DVD playback
  • Unlimited local media file playback
  • Region-free update: 1 time
  • A-B repeat
  • Play from network share
  • 8K video playback
  • HDR support

Essential

 $ 5.99Billed monthly
  • Unlimited DVD playback
  • Unlimited local media file playback
  • Region-free update: 1 time
  • A-B repeat

Standard

 $ 49.99Permanent License
  • Unlimited DVD playback
  • Unlimited local media file playback
  • Region-free update: 1 time
  • A-B repeat
  • Play from network share
  • 8K video playback
  • HDR support

Essential

 $ 39.99Permanent License
  • Unlimited DVD playback
  • Unlimited local media file playback
  • Region-free update: 1 time
  • A-B repeat

We appreciate your understanding and support as we evolve. Thank you for being part of our journey.

Your Nero DVD Player team

What’s new in Nero Video 2025?

Replace mode

For the request to change media files on the timeline, Nero Video now features the replace mode to make it easier to use by only pressing “Ctrl” button when dragging media file from library to the timeline.

The only limitation of replace mode is that the replacing media file needs to be longer than the replaced segment.

Video and image file can replace the segment on the video track. Audio file can replace the segment on the audio/music/narration track. Effect can replace the effect segment on the master effects track.