Nero desktop product – Page 5

How Nero Cloud GPU Accelerates AI Image Upscaling

We’re pleased to announce that the latest version significantly improves processing speed through the Nero Cloud GPU (available since October 2023).
With this enhancement, you can now upscale images faster than ever before — powered by the acceleration of Nero’s high-performance Cloud GPU.

What is the Cloud Process?

The Cloud process uses Nero’s remote AI engine integrated within the AI Image Upscaler (Windows Desktop App) to handle image processing tasks.

Your images are securely uploaded to our EU-based servers for processing.
Rest assured — your photos are never stored after completion. Once the task is finished, all uploaded data is immediately and permanently deleted, ensuring that your personal images remain private and secure.
We take your data privacy seriously and are fully committed to protecting it.

Why do we need the Cloud process?

AI image upscaling performance depends heavily on GPU power and efficiency.

In recent years, GPU prices have soared due to the growing demand from cryptocurrency mining and AI-generated content (AIGC). As a result, not every user can afford high-end graphics cards.

Even if you have a capable GPU at home, you might experience slower performance or limited access when using a laptop or traveling without your desktop PC.

The Online Engine Mode solves all these issues — no more errors, hardware limitations, or long waiting times.

With Nero Cloud GPU, you’ll always enjoy fast, stable, and high-quality upscaling, wherever you are.

Can I use the Cloud process for free?

The Cloud process is not a free service — it requires Nero Credits to operate. Each upscaling task typically consumes 1–2 credits, depending on the selected model and options.

To use Cloud processing, you’ll also need Pro version privileges. You can upgrade your entitlement through in-app purchases or online purchases.

Secondly, you need to have Pro version privileges. You can upgrade your entitlement through in-app purchases or online purchases.

If you have subscribed to our Platinum Suite 1-Year License (also known as the Nero Platinum Suite 365), simply sign in with your Nero Account to activate your entitlement.

As a bonus, we’ll add 100 Nero Credits to your account after a successful purchase.

How to use the Cloud process?

Launch the app and import your image.
Set the target size, AI model, and face options, then click the [Cloud] button to start.
The app will upscale your image using the Nero Cloud GPU.
Once the processing is complete, don’t forget to save your result.

💡 Tip: You can enable Auto-start and set the engine mode to Online, then choose a default model.

After that, simply import an image — no need to click any button. The app will automatically begin upscaling using the Nero Cloud GPU, ensuring faster results on any PC.

What to Consider

Ensure you have a stable internet connection.
Pro version access is required to use Cloud processing.
Make sure you have enough Nero Credits, as each task consumes 1–2 credits.

After processing, remember to save your images to local storage promptly to avoid losing results.

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Jump into your use case just in 2 steps!

Back from vacation, are you still struggling about how to make a video with so many pictures and videos?

Follow below steps to create a vacation video just in 2 steps!
1. Find ‘Create a vacation video’ in Nero Start > Solutions and click it

2. Browse and open the pictures and videos which captured during your vacation

Now, Nero Video will create the vacation video automatically!

Not only creating video automatically, but also other use cases, now, from Nero Start > Solutions, you can jump into your use cases just in 2 steps:

Step 1: find your use case and click it
Step 2: some use case need to be feeded with source files
> DONE

Try your use case now!

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Why and how shall I choose a product to show in Start?

From Nero Start v.26.6.5.0, to launch the latest application version, you can simply tap the app button to automatically launch the latest active version. It is not necessary to choose product at header anymore. To access an older Nero application, please navigate to the ‘More > Other Versions’ section in the app button. Here, you can effortlessly install, launch, or uninstall previous versions.

Please find more details at:

New Nero Start – Launch any version with ease, 7-day Free Trial Giveaway

Continue reading Why and how shall I choose a product to show in Start?

How to restore old backups from Nero BackItUp?

The recommended way to restore a backup done with a previous version of Nero BackItUp is to install this particular version again and to use it for the restore. This approach ensures maximum compatibility and highest success rates. Older versions of the software can be downloaded here: https://www.nero.com/eng/downloads/previous-versions/
Additionally you will need your serial key to enable the software. You might still have it on your PC, in your emails or on the CD/DVD cover of a previous purchase.

If the above doesn’t work in your case, there are another two options.

To differentiate between the two, please make sure to have enabled file name extensions in your Windows Explorer.

Go to “Windows Explorer”
Click “View”.
Make sure the checkbox beside “File name extensions” is checked.

Now your backup files will have a dot and a three letter extension at the end. e.g. MyBackup.nco.

For files with the extension .nco you can try to open them with the latest version of the free tool 7-Zip https://www.7-zip.org/download.html

For files with the extension .nba and .nda please install the trial version of the latest Nero BackItUp product from here: https://www.nero.com/eng/downloads/

Go to “Nero BackItUp”.
Click on “Restore”.
Go to “Browse”.
Click on “Local Sources”
Select your backup files.

If no error is shown after selecting the files, it is highly likely that Nero BackItUp will be able to restore the files after purchase.

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How to resolve the Out of Memory issue?

The “out of memory” issue is due to the memory allocation errors that occur in Windows 10/11, you can refer to the links below.

To work around this issue, manually configure the size of the page file. To do this, follow these steps:

Press the Windows logo key + the Pause/Break key to open System Properties.
Select Advanced system settings and then select Settings in the Performance section on the Advanced tab.
Select the Advanced tab, and then select Change in the Virtual memory section.
Clear the Automatically manage paging file size for all drives check box.
Select Custom size, and then set the “Initial size” and “Maximum size” values for the paging file. We recommend that you set the initial size to 1.5 times the amount of RAM in the system.
Select OK to apply the settings, and then restart the system. If you continue to receive “out-of-memory” error messages, increase the “initial size” of the page file.

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Continue reading How to resolve the Out of Memory issue?