How can I get the latest updates for my Nero Products?

 

Checking for Online Updates will get the updates for

  1. The basic components, free applications or Content Packages.
  2. The applications in the product which are selected in the Nero Account -> My product page.

Here is one map guide for you to understand the whole working flow.

One guide map

Let’s say you have both Nero Platinum Suite subscription and Nero Platinum 2021 available in your Nero Account.

Select Nero Platinum 2021 as the default product.

np2021

Then only the updates for installed applications in Nero Platinum 2021 will be listed in the Updates screen.

update item empty for np2021

If you switch to Nero Platinum subscription as the default product.

np 365

Then only the updates for installed applications in Nero Platinum will be listed in the Updates Screen.

update items for np 365 -1

After the check, a number badge will be shown in ‘Updates’ tab in the sidebar menu to indicate that how many applications are available to update.

highlight indicator for updates np365

To update the Install & Online Update configuration, click ‘Apply’ in the Options screen for the updated configurations to take effect.
For installing or updating, the applications need to run in administrator mode, so a UAC dialog will pop up to get permission while the installation is in progress.

option configured success

 

How to configure Install and Online Update
In the Options screen under section ‘Install & Online Update’, it is possible to set the Install and Update configurations.

  • Install location for Nero Products:

The root folder in which Nero Start will install all Nero products or applications.
• Change the install location setting will only apply to the next installation or update.
• The space size of the target drive for installations should exceed 5GB or more available space.

  • Temporary files

The folder used to store the temp downloaded files. Click the button ‘Delete’ to remove the whole folder and files.
The space size of the drive for storing temporary files should exceed 5GB or more available space

  • Online Update

Online update policy for Nero Products.
Click the button ‘Check for updates’ to skip the current modification in Option screen and open the ‘Updates’ tab to check the latest updates for installed applications in the selected product.

  • Download updates but let me choose whether to install them

While Nero Start launches, check and download the latest updates for the installed applications. After the installer packages have been downloaded, a notification will appear. Click the notification to continue with the installation.

  • Check for update but let me choose whether to download and install them (recommended)

While Nero Start launches, only check if there is any update for installed applications with selected product. The badge number will update at the same time.

  • Never check for updates (not recommended)

Never check updates for the selected product any more.

options-install and update

 

How to update or install applications in ‘Updates’ page
When the auto update check for the Nero Application is set, every time Nero Start launches, the application will check if there are any updates for the selected product.

In addition, you can check manually in the ‘Update’ tab by clicking ‘Check for updates’ button.

check for update

Below screenshot means that all applications are updated to the latest version.

update item empty for np2021

If there is any application available to update, it be listed up. You can click ‘Update’ button on each application or click on ‘Update all’ button.

highlight update or all

Click the button ‘Update’ will start to download. A progress bar will indicate the whole process.
At the same time, the downloading can be canceled by clicking the button ‘X’. While the application installing/updating begins, the whole process cannot be canceled any more.

highlight cancel botton

You can also click the button ‘Update all’ in the top-right to update all available applications to the latest version.

While the Nero application updating begins, you can leave the Updates screen. Nero Start will handle the whole process in the background, and you will be notified once complete.

notified after finish

If you exit Nero Start during updating or installing, a warning dialog will pop up.

exit during updating

Exiting Nero Start will cancel updating and installing. You can restart the update process by clicking ‘Update all’ or ‘Install all’ when launch Nero Start again.

If you failed to update application, you can click ‘Try again’ to try to download and install the application again.

In most cases it will fix the issue.

If the issue still exists, click the button ‘Send ticket’ to create a support ticket and our engineers will check and fix the issue.

 

Nero KnowHow 00216

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How to install Nero TuneItUp and Unlock the PRO feature

Install Nero TuneItUp in Nero Start

If Nero TUneItUp is not yet installed, you can click the application button in the Start screen to start installing Nero TuneItUp.

Home Installing

 

After a successful installation, Nero TuneItUp Free version is available.

Installed NTIU_Free

 

Install Nero TuneItUp via Installer

Click the Nero TuneItUp installer to download and install the latest available Nero TuneItUp and all necessary Nero components.

Installer Installer_Install Desktop

 

 

Unlock Nero TuneItUp PRO after Installation

The new Nero TuneItUp will not use any serial numbers to activate the PRO feature. Instead, the software needs to sign in to your Nero Account to unlock the PRO feature.

After you have installed Nero TuneItUp, launch Nero Start and sign in to your Nero Account.

Snapshot000001

After the account/product was unlocked successfully, Nero TuneItUp will auto enable the PRO features.

Snapshot000002NTIU_PRO

 

Info: In Nero Start, you can also download and try the latest Nero Platinum Suite – Subscription

 

How to Purchase Nero TuneItUp PRO

  • You can Purchase the Nero TuneItUp PRO from www.nero.com

Access the Online Shop in the www.nero.com, find the Online Shop entry point in the bottom,

nero_com standalone

  • You can click the “PRO” button in Nero TuneItUp, to place an order for Nero TuneItUp PRO

* The Nero Account will be created based on the input email address.

 

  • You can purchase from the VIP Store in Nero Start

* Only for Nero Platinum Suite Subscription Customers

pay_from_NTIU

Nero Platinum Suite subscription customers can purchase Nero TuneItUp PRO in the VIP Store. Click “Buy” to place an order in Nero Start. If the order of Nero TuneItUp PRO is ready, just launch Nero TuneItUp to use the software.

From_VIP NTIU_PRO Desktop

 

 

Nero KnowHow 00224

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Change the default product in Nero Start

If you have multiple products in your Nero account (e.g. Nero Platinum 2021, Nero Platinum 2020, or Nero Platinum Suite), Nero Platinum Suite is usually the default product and all applications on the home screen point to the individual applications in the product.

But if you prefer to switch the default product, you can open the My Nero Account page, and activate the My products screen to change it. After the default product is changed, (e.g. change from Nero Platinum to select Nero Platinum 2021), you can find all applications in the Start screen point to the applications of Nero Platinum Suite 2021. What’s more, the updates also change to the given default product.

Switch

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What can be configured in the Options of Nero Start?

There are two buttons in the right-top of the Options screen:

Apply: Save and apply the new configuration

Reset: Reset all configurations to default settings.

Apply

Display Language of Nero Products

You can use the detected system language or select one of the supported languages as the Nero product display language.

Language

Network Connection for Nero Start

Check the details of the FAQ “How to check and fix “Network or service is not available” in Nero Start” about the configuration.

proxy

 

Install & Online Update

Install location for Nero Products: The location used for installing or updating Nero Products. You should keep 5GB of disk space available for the partition.

There are 3 types of updates check policy:

Download updates but let me choose whether to install them (recommended) If updates for the applications are detected, Nero Start will automatically download the update in the background. You will be notified upon completion.
Check for update but let me choose whether to download and install them While Nero Start launches, it will check for updates for the applications, and show the number available updates.
Never check for updates (not recommended) Nero Start will not check for any updates.

 

Click the button “Check for updates” to immediately leave the Options screen and start an online update check in Updates screen.

Install & Update Policy

Info: Make sure to click the button “Apply” to save the configuration update before leaving the Options page.

 

Nero Product Improvement Program

You can participate in the Nero Product Improvement Program to help improve the quality, reliability, and performance of Nero products.

GA

About Nero Start

Show the version information of Nero Start.

About

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