Change the default product in Nero Start

If you have multiple products in your Nero account (e.g. Nero Platinum 2021, Nero Platinum 2020, or Nero Platinum Suite), Nero Platinum Suite is usually the default product and all applications on the home screen point to the individual applications in the product.

But if you prefer to switch the default product, you can open the My Nero Account page, and activate the My products screen to change it. After the default product is changed, (e.g. change from Nero Platinum to select Nero Platinum 2021), you can find all applications in the Start screen point to the applications of Nero Platinum Suite 2021. What’s more, the updates also change to the given default product.

Switch

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What can be configured in the Options of Nero Start?

There are two buttons in the right-top of the Options screen:

Apply: Save and apply the new configuration

Reset: Reset all configurations to default settings.

Apply

Display Language of Nero Products

You can use the detected system language or select one of the supported languages as the Nero product display language.

Language

Network Connection for Nero Start

Check the details of the FAQ “How to check and fix “Network or service is not available” in Nero Start” about the configuration.

proxy

 

Install & Online Update

Install location for Nero Products: The location used for installing or updating Nero Products. You should keep 5GB of disk space available for the partition.

There are 3 types of updates check policy:

Download updates but let me choose whether to install them (recommended) If updates for the applications are detected, Nero Start will automatically download the update in the background. You will be notified upon completion.
Check for update but let me choose whether to download and install them While Nero Start launches, it will check for updates for the applications, and show the number available updates.
Never check for updates (not recommended) Nero Start will not check for any updates.

 

Click the button “Check for updates” to immediately leave the Options screen and start an online update check in Updates screen.

Install & Update Policy

Info: Make sure to click the button “Apply” to save the configuration update before leaving the Options page.

 

Nero Product Improvement Program

You can participate in the Nero Product Improvement Program to help improve the quality, reliability, and performance of Nero products.

GA

About Nero Start

Show the version information of Nero Start.

About

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How to obtain products from the VIP Store?

Available Product: Nero Platinum Suite – yearly license

 

The VIP Store is the app Store in Nero Start. It is only available for Nero Platinum Suite – yearly license users. In the VIP Store, you can directly purchase additional software with just one click.

Info: Nero Start and other necessary components should be updated to the latest version to ensure the smooth functioning of the VIP Store.

 

When you are signed in in Nero Start and have Nero Platinum selected as your default product, the Nero VIP Store will appear in the left menu entry.

SelectProduct

Nero Platinum subscribers will receive exclusive discounts for different products.

VIPStore_ProductList

After you have confirmed your purchase in the VIP Store, the order will be placed by our authorized payment provider Verifone. The payment method will be the same one you are using for your yearly Nero Platinum license.

VIPStore_PurchaseConfirm VIPStore_Purchase

 

After the order is finished and successful, Nero Start will begin to download and install the product. After the product is installed successfully, you can start the application directly via the VIP Store.

VIPStore_Install_App VIPStore_Puchased_All

 

You can also find the application in your Extras menu entry.

VIPStore_InstalledAppsInExtra

If the payment information from your Nero Platinum Suite happens to be out of date, you will be notified and asked to input your payment info manually to continue with the order.

 

You can get the privacy policy detail information from below link.

https://store.nero.com/order/privacy.php

 

 

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How to get Nero products via installer

How to get available products via Installer & Nero Start

  • Launch the latest installer, and click the button “Install Now”. The installer willbegin to download and install the latest applications.

Based on different product definition and installation configurations, some products will download and install all available applications, but some products will only download and install Nero Start and the necessary components. The application download & installation will continue in the Nero Start Updates after the product has been unlocked.

NewInstaller_Start

 

NewInstaller_Install

 

NewInstaller_Complete

  • Nero Start will be started after the whole installation is finished.

1st

  • After signing in/registering with your Nero Account, the product will be available. Check the “Download and install all available applications” option to check if there are any updates available

success

 

Start

 

  • If only Nero Start and the basic components are installed, the application buttons will be grayed out. You can install or update the applications from the Updates screen.

Core

 

 

Updates_1Updates

How to get available products via the Legacy Stub Installer

  • Start the Stub Installer, and the application will check, download and install all available applications.

stub1

 

stub2

  • Nero Start will start after the whole installation is finished.

1st

  • After signing in/registering with your Nero Account, the product will be available. Check the “Download and install all available applications” option to check if there are any updates available

success

 

Start

How to re-Install Nero 2020 products via Legacy Stub Installer

  • Start the Stub Installer, and the application will check, download and install all available applications.

stub1 stub2

  • Nero Start will start after the whole installation is finished.

1st

  • After signing in to your Nero Account, Nero Start will pop up a dialog and ask you to activate a new Nero product via activation code or to install existing own products. Selecting “Nero Platinum 2020” will trigger a download in the Updates screen. At the same time, the default product will also change to Nero Platinum 2020.

2020_2 2020_1

 

  • If you cancel the selection in the previous pop up dialog, it is also possible to find and download Nero 2020 under “My products”.

Switch 2020 download 2020

 

 

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How can I get the latest updates for my Nero Products?

Available products: Nero Platinum Suite yearly license, Nero Platinum Suite 2021, Other Nero 2021 products

 

Checking for Online Updates will get the updates for

  1. The basic components, free applications or Content Packages.
  2. The applications in the product which are selected in the Nero Account -> My product page.

Let’s say you have Nero Platinum Suite and Nero Platinum 2021 available in your Nero Account, and select Nero Platinum 2021 as the default product. Then only the updates for applications in Nero Platinum 2021 will be listed in the Updates screen. If you switch to Nero Platinum as the default product, then only the updates for applications in Nero Platinum will be listed in the Updates Screen.

UpdatesCheck

After the check, a number badge will be shown next to “Updates” in the left menu bar.

Badge Number

To update the Install & Online Update configuration, click “Apply” in the Options screen for the updated configurations to take effect.

For installing or updating, the applications need to run in administrator mode, so a UAC dialog will pop up to get permission while the installation is in progress.

AppInstallSettings

 

 

 

How to configure Install and Online Update

In the Options screen under section “Install & Online Update”, it is possible to set the Install and Update configurations.

 

Install location for Nero Products The root folder in which Nero Start will install all Nero products or applications.

·         Change the install location setting will only apply to the next installation or update.

·         The space size of the target drive for installations should exceed 5GB or more available space.

Temporary files The folder used to store the temp downloaded files. Click the button “Delete” to remove the whole folder and files .

·         The space size of the drive for storing temporary files should exceed 5GB or more available space

Online Update Online update policy for Nero Products.

Click the button “Check for updates” to skip the current modification in Option screen and open the Updates screen to check the latest updates for all available application in the selected product.

–          Download updates but let me choose whether to install them (recommended) While Nero Start launches, check and download the latest updates for the selected product. After the installer packages have been downloaded, a notification will appear. Click the notification to continue with the installation.
–          Check for update but let me choose whether to download and install them While Nero Start launches, only check if there are updates for the selected product. The badge number will update at the same time.
–          Never check for updates (not recommended) Never check updates for the selected product any more.

Setting

 

 

How to Install or Update applications in the Updates screen

When the auto update check for the Nero Application is set, every time Nero Start launches, the application will check if there are any updates for the selected product. In addition, you can check manually in the Updates screen.

Check for Updates

Below screen means all applications are updated to the latest version.

Latest

If there are updates for the selected product available, or there are applications available for the selected product but not installed yet, they will all be listed in the Updates screen. The difference is if the application is available but not installed yet the button will show “Install”, and if the application exists  but needs to be updated, the button will say “Update”.

Install_Or_Update

Click the button “Install” or “Update” to start to download the select application, then install it. Also a progress bar will indicate the whole process.

At the same time, the downloading can be canceled by clicking the button “X”. While the application installing/updating begins, the whole process cannot be canceled any more.

Downloading

You can also click the button “Update all” in the top-right to update all available applications to the latest version.

Update_All

While the Nero application updating begins, you can leave the Updates screen. Nero Start will handle the whole process in the background, and you will be notified upon all successful installations.

Update Notification

If you exit Nero Start while the application is still updating, a warning dialog will pop up. Exiting Nero Start will cancel all application updating. You can restart the update process when launching Nero Start again by clicking “Update all”. 

Exit

 

If an application update has failed, you can click “Try again” to try to download and install the application again. In most cases it will fix the issue. If the issue still exists, click the button “Send ticket” to create a support ticket and our engineers will check and fix the issue.

Failed NeroStart

 

 

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