How to reinstall Nero when I get a new PC?

If you have already installed and activated your Nero product on one PC, but now want to use it on another computer, please proceed as follows:

For Nero 2019 or earlier versions:

1. remove the serial number from the Nero Control Center on the old computer (see screenshot). Please note that you won’t be able to use Nero on your old computer anymore.

How to remove the serial number from Nero Control Center, for Nero 2019 or earlier versions
Remove Serial Number

2. Uninstall Nero software on the old PC.

3. Install Nero software on the new PC with the same serial number.

For Nero Platinum subscription, Nero 2020 and later:

1. Log out your Nero Account in Nero Start if you have logged in.

2. Uninstall Nero software on the old PC.

3. Install Nero software on the new PC.

4. Run Nero Start, log in with your Nero Account to unlock the software automatically. Please notice Nero program is bundled with Nero Account, so you need to log in with correct Nero Account. Otherwise, the software will not be unlocked.

After log in correctly, you don’t need to enter activation code anymore.

You could find the download link of Nero installers in this article.

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Installing Nero after buying it from the official website

After you buy Nero Platinum or other Nero software from Nero.com, you will get an order Information email with:

  • software Download Link
  • your 8-bit initial password of your Nero Account.

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How to login:

  1. Download the installer to your local PC.
  2. Open the folder where you download the installer to
  3. Double click the downloaded exe fileĀ to install.
    If any installation problem happens, you will find more information here.
  4. After installation, run Nero Start.
  5. Login with yourĀ Nero Account.Ā It has to be the same email address you entered when you placed your order.
  6. Initial your password.
    It is the 8 bit codeĀ you got in the product information email.Ā 

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After unlocking Nero Platinum:

After login successfully, your Nero product is automatically unlocked. See detailsĀ here.Ā 

You coud install Nero applications from Nero Start -> UpdatesĀ -> Installs tab.

How to install App from Nero StartContent packs can be installed in any order. Ā See below screenshot about how to install it. If there is any problem for downloading the installer, you could find the offline installers’ download links is this article.

How to install Content Packs from Nero Start

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