jason zhu – Page 26 – Nero Knowhow

What is ‘Nero KnowHow PLUS’?

Many Nero customers already know and utilize the Nero learning center ‘Nero KnowHow’. So far it was only available as a Windows 10 app (PC/mobile), as well as an iOS and Android app.

With Nero 2019, ‘Nero KnowHow’ comes as a new application with additional functionality also reflected in the new name. Now, ‘Nero KnowHow PLUS’ is a fully integrated Suite PC application and is available for all operating systems supported by Nero Suite 2019 and later products (Win 7/8/10).

A new mode called ‘Live Guide’ inside of ‘Nero KnowHow PLUS’ enables users to get context sensitive tips & tricks, including help from within Nero applications. ‘Live Guide’ directly links to related FAQs, manuals pages, and tutorials within the main Suite applications in regards to the actual use case, application mode, or task performed inside of the given application (also see Nero KnowHow 00137).

The new context sensitive window also allows sending feedback, as well as reporting issues (support tickets).

Inside of the applications, a toggle switch enables ‘Live Guide’. The ‘Nero KnowHow PLUS’ user interface including ‘Live Guide’ shows itself in a vertical window right hand side of the screen, which can be moved over the screen, enlarged, and also pinned back to the minimized right hand position.

‘Nero KnowHow PLUS’ availability in Products

From Nero 2019, all Nero Suite and standalone products will include ‘Nero KnowHow PLUS’ as a regular PC application . It will be delivered together with the Nero installer and will be available after installation of a Nero 2019 (and later) product. An Internet connection is mandatory for using ‘Nero KnowHow PLUS’.

For users of Nero 2018 and earlier versions, ‘Nero KnowHow PLUS’ is available as a PC application that does not include ‘Live Guide’, but has the function to ‘Report issues’ integrated. This way, ‘Nero KnowHow PLUS’ is a generally available PC application and support-tool for any Nero user.

Starting with the product launch of Nero 2019 products, ‘Nero KnowHow PLUS’ will replace the support section on www.nero.com. From this date, users going to report issues to Nero Support need to use ‘Nero KnowHow PLUS’.

Volume License and OEM versions do not include ‘Nero KnowHow PLUS’.

Tip for mobile App Users of ‘Nero KnowHow’

‘Nero KnowHow’ App for iOS, Android, and Windows 10 will continue to be available without modification, i.e. it will neither include ‘Live Guide’ nor the function for reporting issues, but will include any updates on content as regular.

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Does ‘Nero Recode’ support latest device profiles?

‘Nero Recode’ is an easy to use application, which supports transcoding various media source file formats to a variety of target video formats, so that you can playback your trans-coded media files on compatible devices.

A comfortable function in ‘Nero Recode’ is supplying many predefined device profiles in different device categories, so that you can select the proper device profile, and trans-code all the media files for your device, easily.

Many users always ask us “Has the new ‘Nero Recode’ added device profiles for the latest popular smartphones and tablets?”

The answer is “Yes”. About every half year, ‘Nero Recode’ will update its list of supported device profiles with latest popular smartphone and tablet devices.

From ‘Nero Recode’ 2019, you do not only benefit from profiles for smartphone and tablet devices, but also have the option to select disc compatible profiles to trans-code to fully video disc compliant files. This is very beneficial if you want to use disc compatible files in your editing or authoring project in ‘Nero Video’. For detailed information on this check Nero KnowHow 00131.

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Can I convert video files to be fully compatible to disc formats like DVD or BD?

Starting with Nero 2019, in ‘Nero Recode’ you have the option to select disc compatible profiles to trans-code your files.

This is very beneficial, if you want to use disc compatible files in your editing or authoring project in ‘Nero Video’.

Imagine you want to edit quite a number of 4K source footage files and burn your project to a Blu-ray Disc. With ‘Nero Recode’ you can improve your ‘Nero Video’ editing and burning speed drastically now, when you just trans-code your files from 4 K to a Blu-ray Disc compatible profile, initially. ‘Nero Video’ is fully ‘SmartEncoding’ enabled, so it will benefit from importing, editing and burning disc compatible files.

Just use ‘Nero Recode’ in the regular way and select the new profile ‘Disc compatible …’.

Click ‘ok’, and on the home screen click ‘Start encoding’. When the encoding is finished, Nero Recode will show a ‘more’ button. Click it to select between handing over your encoded files to a ‘Nero Video’ editing or a disc authoring project.

‘Nero Video’ will open your project in the disc compatible format that you selected in ‘Nero Recode’, before. This is very convenient.

The same process applies if you select a DVD compatible profile in ‘Nero Recode’.

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Can I manage and playback media on ‘OneDrive’ with Nero MediaHome – even access ‘Files On-Demand’?

OneDrive is a very useful cloud service that many people use as a free version or within their Office 365 subscription. OneDrive embeds into the PC system and shows up like a regular drive in Windows Explorer. When you use Windows 10, OneDrive is auto installed, but you need to create an account and sign in to make use of it.

OneDrive Files On-Demand

With ‘Windows 10 Fall Creators Update’ in late 2017, Microsoft has embedded a very powerful feature into OneDrive that is called ‘OneDrive Files On-Demand’.

Now, you have the option to have your files only available in the cloud, as ‘online only’ – in such a case, the content will not be synced with your PC, but you can still see the folders and the content in your PC folder. With this great feature, you can save space on your PC, as you no longer need to store the content locally. Via ‘Files On-Demand’ you just make locally available, what you really need for the projects on your PC.

From Nero 2019 onwards you have this comfortable option embedded into Nero MediaHome, allowing you to access online only files in the browsing view, and download for playback or creative use cases on demand.

As Nero MediaHome library is also the basis for all of your related Nero applications via Nero MediaBrowser, you will have this feature readily available for accessing any online only content from OneDrive – be it video, photos, or music – in Nero applications. Due to the fact that Nero MediaBrowser also works with many non-Nero application you can even hand over ‘Files on Demand’ via drag & drop into these applications, in case they can deal with photos, video, or music.

How do ‘Files On-Demand’ work?

Initially you need to check if your OneDrive client is installed with your Windows OS. As mentioned, under Windows 10 this will be done automatically, when the new OS is installed. Make sure to have the Windows 10 Fall Creators Update or later installed on your PC to make use of ‘Files On-Demand’.

Once ready with your OneDrive client, you will see OneDrive as a drive with folders in your Windows Explorer.

Just three easy steps

Please start Nero MediaHome and add OneDrive as your watched folder. You can select either the whole drive or individual folders inside of OneDrive
If you want to access your online-only media files in Nero MediaHome library directly, you need to sign in to your OneDrive account. The interface is provided via Nero MediaHome, so you do not need to leave Nero MediHome. In order to access ‘OneDrive Files on Demand’ in Nero MediaHome , please sign in with the same account that you have signed in to with your OneDrive client application
Nero MediaHome will list the media files of your OneDrive account in the library. The clips with the blue-cloud icon are the ones that are online only

Now, you can manage and playback your OneDrive media files directly in Nero MediaHome, including your online-only files. You also can easily make them locally available via right-click mouse.

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What can I do with ‘Nero LifeThemes PRO’?

From Nero Version 2019 ‘Nero LifeThemes PRO’ provide a whole range of high-quality movie theme designs, disc menu templates and royalty free music to utilize for your video or slideshow projects.

Use ‘Nero LifeThemes PRO’ for automatic creation of atmospheric and very personal slideshows, movies, and video discs complete with music, effects, intro, outro, and captions. Just create and share perfect movies super-fast.

‘Nero LifeThemes PRO’ include predesigned movie themes for high quality slideshows and movies in SD/HD/4K, as well as templates for disc menus (DVD-Video™, AVCHD, and Blu-ray Disc™). On top of that you also get high quality royalty free music, which you can use independently of a movie theme or disc template.

Tip: You can also utilize the new feature ‘1-Click Video Story’ introduced in Nero 2019 versions in combination with setting your personal favorite template. For more details see Nero KnowHow 00139.

Check the table below for the extra content included in ‘Nero Platinum 2019’ and ‘Nero Video 2019’.