I have installation problems with my latest Nero version and used to have several older versions installed. How can I remove all traces of a previous Nero program?

Nero FirstAidKit is a tool created by Nero that helps solving installation problems which might exist due to installs and uninstalls of different Nero product versions on the same system.

This tool will delete all registry entries of your Nero installation(s) and will allow a clean reinstall of your Nero product.

Please note that Nero FirstAidKit deletes Nero related registry entries only -> all Nero folders and files still remain on your system (but Nero applications cannot be used anymore). These remaining Nero folders and files will be overwritten automatically, once you have completed a new installation of Nero.

Please proceed as follows:

Download Nero FirstAidKit from ftp://ftp6.nero.com/tools/NeroFirstAidKit.zip to your harddrive.

Unzip the ZIP-file with WinZip or WinRAR and save the content to your hard drive.

Double-click on the unzipped EXE-file to start the Nero FirstAidKit.
-> The window “Nero FirstAidKit (for test only)” will open.

Confirm the message to remove the Nero entries with YES.
-> A status window will open.
The execution of the tool may take several minutes.

Please wait until the progress has been completed.
-> The message “Finished cleaning up” is displayed.

Close the window by clicking the “finish” button.
-> Nero FirstAidKit has removed all Nero entries from your registry.

Now, start the installation of your given Nero product again. If your product contains content packs, please make sure to download and install your content again, too.

Nero KnowHow 00163