Nero KnowHow 00309
If you have already installed and activated your Nero product on one PC, but now want to use it on another computer, please proceed as follows:
For Nero 2019 or earlier versions:
1. remove the serial number from the Nero Control Center on the old computer (see screenshot). Please note that you won’t be able to use Nero on your old computer anymore.
2. Uninstall Nero software on the old PC.
3. Install Nero software on the new PC with the same serial number.
For Nero Platinum subscription, Nero 2020 and later:
1. Log out your Nero Account in Nero Start if you have logged in.
2. Uninstall Nero software on the old PC.
3. Install Nero software on the new PC.
4. Run Nero Start, log in with your Nero Account to unlock the software automatically. Please notice Nero program is bundled with Nero Account, so you need to log in with correct Nero Account. Otherwise, the software will not be unlocked.
After log in correctly, you don’t need to enter activation code anymore.
You could find the download link of Nero installers in this article.
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This article is a guide for the first usage of an activation code. If you have ever activated your activation code and now re-install Nero software, please refer to this article.
If you do not purchase Nero Platinum Suite directly from Nero.com, but via e.g. Amazon, retail stores, etc., you will get the 32-bit activation code in the purchased software package.
After installation, you need to firstly register your Nero Account directly in Nero Start.
Launch Nero Start, enter any of your email address in the first screen, and Nero Start will check to see if a Nero Account is already registered with that email address. If no such Nero Account exists, Nero Start will help you register a new Nero Account.
During registration, your password for the new Nero Account will be sent to the email address you provided. Enter the password in Nero Start to complete the registration of your Nero Account.
After registering a Nero Account in Nero Start for the first time, you will be taken to a page where you can enter your 32-bit activation code to unlock your software. Please enter the activation code which is printed in the software package you bought.
Redeem the activation code in your account settings
Once you have logged in to Nero Start, you can add additional products with their activation codes under “Manage my Account” -> “My Products” -> “Activate more products”.
Account Settings
You can also skip the registration during the first startup in Nero Start and do it later in the account settings.
To do this, click the account settings button in the upper right corner of Nero Start, and click “Register” to create a Nero Account.
In the Nero Account Registration window, enter your e-mail address, click the “Resend my password” link, and your password will be sent to the e-mail address you provided. Enter your password and click the “Register” button to complete the creation of your new Nero Account.
Info: If you did not receive the email with your password, please also check your spam folder.
If you already have a Nero account, use it to sign in or reset your password. Go back to the login screen to sign in.
Nero KnowHow 00308
After you buy Nero Platinum or other Nero software from Nero.com, you will get an order Information email with:
How to login:
After unlocking Nero Platinum:
After login successfully, your Nero product is automatically unlocked. See details here.
You coud install Nero applications from Nero Start -> Updates -> Installs tab.
Content packs can be installed in any order. See below screenshot about how to install it. If there is any problem for downloading the installer, you could find the offline installers’ download links is this article.
Nero KnowHow 00305
If Nero TUneItUp is not yet installed, you can click the application button in the Start screen to start installing Nero TuneItUp.
After a successful installation, Nero TuneItUp Free version is available.
Click the Nero TuneItUp installer to download and install the latest available Nero TuneItUp and all necessary Nero components.
The new Nero TuneItUp will not use any serial numbers to activate the PRO feature. Instead, the software needs to sign in to your Nero Account to unlock the PRO feature.
After you have installed Nero TuneItUp, launch Nero Start and sign in to your Nero Account.
After the account/product was unlocked successfully, Nero TuneItUp will auto enable the PRO features.
Info: In Nero Start, you can also download and try the latest Nero Platinum Suite – Subscription
Access the Online Shop in the www.nero.com, find the Online Shop entry point in the bottom,
* The Nero Account will be created based on the input email address.
* Only for Nero Platinum Suite Subscription Customers
Nero Platinum Suite subscription customers can purchase Nero TuneItUp PRO in the VIP Store. Click “Buy” to place an order in Nero Start. If the order of Nero TuneItUp PRO is ready, just launch Nero TuneItUp to use the software.
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