How can I get the latest updates for my Nero Products?

 

Checking for Online Updates will get the updates for

  1. The basic components, free applications or Content Packages.
  2. The applications in the product which are selected in the Nero Account -> My product page.

Here is one map guide for you to understand the whole working flow.

One guide map

Let’s say you have both Nero Platinum Suite subscription and Nero Platinum 2021 available in your Nero Account.

Select Nero Platinum 2021 as the default product.

np2021

Then only the updates for installed applications in Nero Platinum 2021 will be listed in the Updates screen.

update item empty for np2021

If you switch to Nero Platinum subscription as the default product.

np 365

Then only the updates for installed applications in Nero Platinum will be listed in the Updates Screen.

update items for np 365 -1

After the check, a number badge will be shown in ‘Updates’ tab in the sidebar menu to indicate that how many applications are available to update.

highlight indicator for updates np365

To update the Install & Online Update configuration, click ‘Apply’ in the Options screen for the updated configurations to take effect.
For installing or updating, the applications need to run in administrator mode, so a UAC dialog will pop up to get permission while the installation is in progress.

option configured success

 

How to configure Install and Online Update
In the Options screen under section ‘Install & Online Update’, it is possible to set the Install and Update configurations.

  • Install location for Nero Products:

The root folder in which Nero Start will install all Nero products or applications.
• Change the install location setting will only apply to the next installation or update.
• The space size of the target drive for installations should exceed 5GB or more available space.

  • Temporary files

The folder used to store the temp downloaded files. Click the button ‘Delete’ to remove the whole folder and files.
The space size of the drive for storing temporary files should exceed 5GB or more available space

  • Online Update

Online update policy for Nero Products.
Click the button ‘Check for updates’ to skip the current modification in Option screen and open the ‘Updates’ tab to check the latest updates for installed applications in the selected product.

  • Download updates but let me choose whether to install them

While Nero Start launches, check and download the latest updates for the installed applications. After the installer packages have been downloaded, a notification will appear. Click the notification to continue with the installation.

  • Check for update but let me choose whether to download and install them (recommended)

While Nero Start launches, only check if there is any update for installed applications with selected product. The badge number will update at the same time.

  • Never check for updates (not recommended)

Never check updates for the selected product any more.

options-install and update

 

How to update or install applications in ‘Updates’ page
When the auto update check for the Nero Application is set, every time Nero Start launches, the application will check if there are any updates for the selected product.

In addition, you can check manually in the ‘Update’ tab by clicking ‘Check for updates’ button.

check for update

Below screenshot means that all applications are updated to the latest version.

update item empty for np2021

If there is any application available to update, it be listed up. You can click ‘Update’ button on each application or click on ‘Update all’ button.

highlight update or all

Click the button ‘Update’ will start to download. A progress bar will indicate the whole process.
At the same time, the downloading can be canceled by clicking the button ‘X’. While the application installing/updating begins, the whole process cannot be canceled any more.

highlight cancel botton

You can also click the button ‘Update all’ in the top-right to update all available applications to the latest version.

While the Nero application updating begins, you can leave the Updates screen. Nero Start will handle the whole process in the background, and you will be notified once complete.

notified after finish

If you exit Nero Start during updating or installing, a warning dialog will pop up.

exit during updating

Exiting Nero Start will cancel updating and installing. You can restart the update process by clicking ‘Update all’ or ‘Install all’ when launch Nero Start again.

If you failed to update application, you can click ‘Try again’ to try to download and install the application again.

In most cases it will fix the issue.

If the issue still exists, click the button ‘Send ticket’ to create a support ticket and our engineers will check and fix the issue.

 

Nero KnowHow 00216

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Which Products does Nero offer?

Nero products include Nero Suite versions (Platinum/Classic/Standard) as a complete set of different applications on one hand and standalone applications for dedicated use cases on the other. There are also Nero Free Tools and free Nero Mobile Apps.

Nero Mobile Apps are extending functions of Nero PC products and in such cases are depending on an installed Nero PC application. But there are also mobile Apps like Nero KnowHow and Nero Streaming Player that work standalone, i.e. independantly from a Nero PC application.  Find more details on how Nero Mobile Apps and Nero PC applications interact in the table further down.

Trial versions of Suite and standalone products have a limited time span of 15 days for feature testing. They are also limited in regards to codecs like AVC and have a burning limit. Trial versions can be upgraded to a full version via upgrade offerings. When you purchased a serial for a full version product the trial version can be set to become a full version product via Nero ControlCenter. Find more details here. 

Below breakdown shows an overview of the Nero product portfolio.

 Nero Suite Products

  • Nero Platinum*
  • Nero Standard / Classic
  • Nero Trial

*Nero Platinum products are also available as 365 day subscriptions in two flavors. 

Nero Standalone Products

  • Nero Video
  • Nero Burning ROM
  • Nero Recode
  • Nero MediaHome
  • Nero BackItUp
  • Nero TuneItUp

Nero PC Products and included Applications

PC Products EN

Free Nero PC Applications & Free Nero Mobile Apps

PC & Mobile Apps EN

Upgrades & Updates

There is a general difference between an upgrade and an update.

A product upgrade is a paid version of a product for a lower price point than the full paid version replacing/renewing a former product and also extending a trial version to become a full featured new product. In general, product upgrades are available as special offers for a lower price than the standard sales product. So keep your eyes open for special offers on nero.com or in Nero newsletters!

A product update is a free new product version of the actual product lifecycle including application bug fixes or minor improvements. A product update comes as a download initiated via Nero ControlCenter.

Products & Use Cases – which Nero Product is the right one for me?

If you have serval use cases the most appropriate solution to buy is one of the two Nero suite products. Which one to buy depends on your wanted feature set. If you want it all, buy Platinum.

If you are mainly into video editing and video disc authoring with disc menus Nero Video will be your product of choice. Compared to the Platinum product there are only some minor limitations regarding the feature set. Note that Nero Video also includes Nero MediaHome as your media manager.

If you mainly want to consolidate and manage your media library, play and stream media form there, the most appropriate product is Nero MediaHome Unlimited. Nero MediaHome standard version is limited when it comes to DVD-Video playback, burning, and format support.

If your key job is burning in any aspect, you should get yourself Nero Burning ROM. Note that this does not burn video discs with menus – except that you have a disc image, or a video disc structure like Video_TS and BDMV available, already. So if it is video disc creation – depending on your wish list – get yourself Nero Platinum, Nero Video, or Nero Classic/Standard.

Use Cases EN

Nero KnowHow 00075

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