When purchasing the Platinum Suite, your Nero Account is automatically created based on the email address you entered during online purchase.
shopping cart example
Once your order is complete, you will receive product information email with your password which is an 8 bit code, like this:
order example
How to activate the 8-bit code:
Open Nero Start
Enter the same email adress you entered during the purchase. If you did not receive the email with your password, please also check your spam folder. If you already have a Nero account, use it to sign in or reset your password. Go back to the login screen to sign in.
Enter the 8-bit code you received in the email to login.
When the login was successfull your software is unlocked automatically. It starts to run.
Note: You don’t need to enter a serial number anymore.
If you have already installed and activated your Nero product on one PC, but now want to use it on another computer, please proceed as follows:
For Nero 2019 or earlier versions:
1. remove the serial number from the Nero Control Center on the old computer (see screenshot). Please note that you won’t be able to use Nero on your old computer anymore.
Remove Serial Number
2. Uninstall Nero software on the old PC.
3. Install Nero software on the new PC with the same serial number.
For Nero Platinum subscription, Nero 2020 and later:
1. Log out your Nero Account in Nero Start if you have logged in.
2. Uninstall Nero software on the old PC.
3. Install Nero software on the new PC.
4. Run Nero Start, log in with your Nero Account to unlock the software automatically. Please notice Nero program is bundled with Nero Account, so you need to log in with correct Nero Account. Otherwise, the software will not be unlocked.
After log in correctly, you don’t need to enter activation code anymore.
You could find the download link of Nero installers in this article.
This article is a guide for the first usage of an activation code. If you have ever activated your activation code and now re-install Nero software, please refer to this article.
If you do not purchase Nero Platinum Suite directly from Nero.com, but via e.g. Amazon, retail stores, etc., you will get the 32-bit activation code in the purchased software package.
After installation, you need to firstly register your Nero Account directly in Nero Start.
Launch Nero Start, enter any of your email address in the first screen, and Nero Start will check to see if a Nero Account is already registered with that email address. If no such Nero Account exists, Nero Start will help you register a new Nero Account.
Enter email
During registration, your password for the new Nero Account will be sent to the email address you provided. Enter the password in Nero Start to complete the registration of your Nero Account.
Enter password
After registering a Nero Account in Nero Start for the first time, you will be taken to a page where you can enter your 32-bit activation code to unlock your software. Please enter the activation code which is printed in the software package you bought.
Enter activation code
Redeem the activation code in your account settings
Once you have logged in to Nero Start, you can add additional products with their activation codes under “Manage my Account” -> “My Products” -> “Activate more products”.
active more products
Account Settings You can also skip the registration during the first startup in Nero Start and do it later in the account settings.
To do this, click the account settings button in the upper right corner of Nero Start, and click “Register” to create a Nero Account.
register account
In the Nero Account Registration window, enter your e-mail address, click the “Resend my password” link, and your password will be sent to the e-mail address you provided. Enter your password and click the “Register” button to complete the creation of your new Nero Account.
resend password
Info: If you did not receive the email with your password, please also check your spam folder.
If you already have a Nero account, use it to sign in or reset your password. Go back to the login screen to sign in.
After you buy Nero Platinum or other Nero software from Nero.com, you will get an order Information email with:
software Download Link
your 8-bit initial password of your Nero Account.
How to login:
Download the installer to your local PC.
Open the folder where you download the installer to
Double click the downloaded exe file to install. If any installation problem happens, you will find more information here.
After installation, run Nero Start.
Login with your Nero Account. It has to be the same email address you entered when you placed your order.
Initial your password. It is the 8 bit code you got in the product information email.
After unlocking Nero Platinum:
After login successfully, your Nero product is automatically unlocked. See details here.
You coud install Nero applications from Nero Start -> Updates -> Installs tab.
Content packs can be installed in any order. See below screenshot about how to install it. If there is any problem for downloading the installer, you could find the offline installers’ download links is this article.
Content packs can be installed in any order. See below screenshot about how to install it. If there is any problem for downloading the installer, you could find the offline installers’ download links is 