Why do I get the error message “The file C:\Users\… .mp4 (or similar) is referred to in your project but it cannot be found in the previous location…”

When opening a saved project in Nero Video, the application checks if all files associated to your timeline project are available. This means: all files (video, photo, audio) that you have imported to your project and used within your project timeline – before saving and closing it last time – will be checked for.

If Nero Video shows this message with one or the other file reference, the following problem scenarios and possible solutions apply.

NGST-443

 


Problem 1

Some or all of the media that you have used in the project timeline reside on an external drive that you disconnected in the meantime.

Solutions

  • Attach your drive with the respective media used in your project again, click ‘Browse’ and navigate to the folder that contains the file with the name mentioned in Nero Video message box. Select the file and click ‘open’. Nero Video will re-link all files that reside in the same location automatically
  • If you have moved individual files to other folders, Nero Video will show the same dialog box again, asking for another respective file name. If you have deleted single files in the given location on purpose, click ‘delete’, and continue step by step
  • If you have deleted all other files, or if you want to start the project anyway, click on ‘delete all’

Note: if you deleted linked files in the source location permanently, Nero Video cannot restore these files within a project. So, be careful when permanently deleting source files that are associated to a project.

TIP-1: When editing projects, we recommend always importing all media files from externally attached drives or devices to reside in a hard disk inside of your PC. Otherwise, you will have the risk of losing these files forever due to e.g. deletion on the external drive.  In such a case, Nero Video will not be able to restore your project – i.e. relink your files

TIP-2: For more details on what a project is and what project files are about, check Nero KnowHow 00029.


Problem 2

Some or all of the media that you have used in the project timeline reside in a folder that you have moved to a different folder path inside your PC or an external drive.

Solutions

  • In Nero Video dialog box click on ‘Browse’ and navigate to the respective folder on your PC that contains the file with the name mentioned in Nero Video message box. Select the file and click ‘open’
  • If this relates to an external drive, and for other steps and processes, please check the steps and tips mentioned above

Nero KnowHow  00120

Why do I get an error message saying I cannot import files in Nero Video?

By design, Nero Video can only import media files if they exist in a supported video, image, or audio format.

Nero Video has a high compatibility with media formats. Still there may be cases when the format that you want to import is not supported, and an error message may pop up.

The below overview shows you what works and what is not expected to work.


Import video file formats

  • Nero Video has a high compatibility with video formats. Please check the detailed system requirements for reference

Import photo file formats

  • Nero Video has a good compatibility with photo formats. Please check the detailed system requirements for reference
  • Please note that you can import photo files only within the video editing module of Nero Video
  • The disc creation module in Nero Video does not allow this

Import audio file formats

  • Nero Video has a high compatibility with audio file formats. Please check the detailed system requirements for reference

No import of project file formats

  • Project files are no media files. These are data bases of the metadata of a given project
  • Nero Video cannot import video projects as media files
  • If you want to start an existing project go to home screen ‘Open Nero Video Project’
  •  For more details on project formats, please check Nero KnowHow 00029

No import project metadata files

Import failed_2

  • Many video, photo, or audio editing programs create special meta data files of individual files used within their projects and save them in the same folder as the source media files
  • These files are no media files and are neither needed nor supported in Nero Video
  • TIP: Before importing from such a folder, select ‘sort by file format’ in Windows Explorer and only import media files. If – by accident – you have some of these meta-data files in your list of files to import click ‘ok’. Nero Video will import compatible media files, anyway

No import of document files

Import failed

  • In this case a user wanted to import document types of formats (word, text, etc.) via drag & drop into Nero Video
  • Such non-media formats are not supported in Nero Video

TIP: If you use the import function within the editing and disc authoring module of Nero Video, non-compatible formats will not be shown. This may help if you are unsure.

Nero Know How 00122

How can I burn an MP3 Disc or Jukebox Disc in Nero Express?

Nero Express provides many options for you to burn your MP3 files and other music files to disc.

You can burn MP3-CDs, MP3-DVDs, and even MP3-Blu-ray Discs.

Given your devices support this, you can have hours of music stored on your disc to play back comfortably with devices like your car stereo, standalone DVD player, or Blu-ray Disc player.

What’s even better: you can have mixed format CDs, DVDs, and Blu-ray Discs combining different typical audio formats like MP3, AAC, and WMA. Nero calls this Jukebox Audio Disc and below table shows an overview.

Jukebox Table EN

In Nero Express you can create such discs comfortably by clicking on of the Jukebox Disc buttons for CD, DVD, or Blu-ray Disc. Let us take the example of a Jukebox Audio CD. Klick on ‘Music’ in the left pane and then ‘Jukebox Audio CD’.

Start Jukebox Disc

Add your music files by clicking the ‘Add’ button. You can do this by using Windows Explorer via clicking on ‘Files…’.

However, the much more comfortable way of doing this here, is clicking on ‘Nero MediaBrowser’, which shows your albums and album files with cover art. Nero applications include state of the art Gracenote® Music Technology, providing album title, genre, album covers, and more within your files.

NMB

add

When you have added all files to your track list click ‘Next’, select your recorder, type in a name for your disc, and  press ‘Burn’.

It will take a few minutes for your disc to burn depending on the speed of your drive. You will be notified when the burn process is completed.

If your original files were ripped or edited with Nero applications, your Jukebox Disc will have album information and album art included in the music files. This way it is extremely comfortable to navigate and search for titles.

Nero Know How 00119

How can I burn a SecurDisc 4.0 with Nero Express?

Burn safe and reliable discs with Nero ‘SecurDisc’. Version 4.0 available in Nero Express supports highest security standards with ‘256 bit encryption’.

Nero SecurDisc is available in Nero Burning ROM and Nero Express. This FAQ shows you how to access and use SecurDisc in Nero Express.

If you are looking for using the feature in Nero Burning ROM, please check

Nero KnowHow 00053

In Nero Express, select which type of disc you would like to burn.

Let’s assume you want to burn a SecurDisc DataCD, on which you may want to store some important legal documents, securely. So, just click on this type in the selection window.

NEX SecurDisc

In the upcoming screen, select your wanted encryption level: ‘Top Secret’, ‘Secret’, or ‘no encryption’.

Encryption level

Keep the data on your discs safe from prying eyes by password protecting them.

Nero will let you know how save the selected password will be.

Note: when using ‘Top secret Encryption’ you need to enter a password with at least 32 unique characters.

Password

Click ok, and in the upcoming window click ‘Add’ to browse and add the files you want to burn securely.

In the left pane of the same window, you have further options. Get there by clicking on the arrow at the bottom left.

Added files

We recommend selecting ‘Data Redundancy’ and choosing between good and excellent. This will ensure your discs are usable even if they get scratched or damaged.

You can also select to use a digital signature.

Click next and select your recorder, then press ‘Burn’.

It will take a few minutes for your disc to burn depending on the speed of your Drive. You will be notified when the burn process is completed.

For accessing your disc you will use ‘Nero SecurDisc Player’ that was automatically added to the disc while burning.

In case you have created a digital signature, you need to be in hold of the public key in order to access the disc.

Nero Know How 00118

DIGITAL LIFE MADE EASY (4) – What is the difference between ripping and burning? Where do I use what?

Our digital life is meant to make things easier but in fact, it is not that easy without knowing some of the fundamental concepts behind the digital world. This blog series deals with typical questions that may sound easy on first sight, but digging deeper into them, there is quite a lot to know and learn.

In this blog, we try to answer the question: What is the difference between ripping and burning? Where do I use what?

Taking it very basically, one could say that ripping is the opposite of burning. However, there is much more detail behind this question as this FAQ will show.

Ripping

In fact, when you rip a disc the used software will extract and convert data stored on (burned to) your disc in a given disc format / disc standard, e.g. an Audio CD, a DVD-Video disc, an AVCHD disc or a Blu-ray disc. When ripping a disc, you will get access to the original data files stored on the optical disc and will be able to store these files in a digital file format of your choice, in order to further utilize the ripped files.

Audio CD Ripping

Take Audio CD ripping as an example for probably the most often used case for ripping. The Audio CD – as the CD-DA standard requires – always contains audio files in PCM audio format (lossless uncompressed) with 16 bit and a sample frequency of 44.1 kHz.

When ripping the individual songs of your Audio CD to file you will like to maintain the audio quality but would rather reduce the file size so that it fits nicely to the storage capacity of your smartphone or MP3 player. Typical audio compression formats like MP3 or AAC cater for this and provide almost true Audio CD quality with only taking a fraction (1/11) of the space the uncompressed audio file on your Audio CD needed before.

The conversion of the audio format is done in the background when ripping starts. If possible, you should check available settings and set the output format to match your needs. Many Nero applications (see table below) allow you to pre-select the wanted audio format before ripping your Audio CD to file.

Although MP3 and AAC are most often used for ripping, there are cases when you  would rather want to rip your files to uncompressed WAV, which is basically the native format of the audio files on your disc. Using WAV is absolutely meaningful when you want to do some tweaking or editing of the ripped audio files with an audio editor before you finally convert the edited files to a compressed format of your choice. If you used compressed files in the first place, you would gain results of poorer audio quality – the already compressed files would have to be compressed again when being output to MP3/AAC.

save audio tracks

‘Save Audio Tracks’ format options in Nero Burning Rom and Nero Express.

When you use Nero Burning ROM for Audio CD ripping you get the largest number of format options. If your key purpose for ripping is just getting the music from your Audio CD straight to your mobile device, use Nero Disc to Device which is exactly made for this job.  

TIP! Also take a look at Nero KnowHow 00038.

Many Nero applications allow you to do Audio CD ripping and also integrate GracenoteŽ Music Recognition as the most convenient way to automatically add album information and cover art to your music files.

TIP! For details, see the table below.

DVD Ripping 

Take DVD-Video ripping as another example. Your video disc allows you to play single video titles via a disc menu structure that your DVD player can read. When ripping, these titles need to be stored as single files in a wanted format. DVD-Video makes use of the MPEG-2 video format, which needs about double the storage space than MPEG-4/AVC for the same quality.

Recode

Video format options in Nero Recode

When you want to rip your DVD-Video consider your use case. For storing it in good quality, e.g. for playing it back on your smartphone or via the home network, we recommend using the MPEG-4/AVC format. Nero Recode and Nero Disc to Device will do a great job for you, here.

However, when you want to use files/titles from a DVD-Video in a video project we do not recommend to rip the disc but just import the files from the disc via Nero Video without converting. For more details on this case see below (under ‘Burning’).

Burning

Now, when it comes to burning, you need to take a look at the disc formats and standards, which you are going to use. Let us take the examples of an Audio CD, an MP3 disc, and a DVD-Video disc.

Burning an Audio CD

Several Nero programs let you burn Audio CDs. When you import audio files into your burning project these will be converted and burned to a standard Audio CD based on the CD-DA standard.

Due to audio quality reasons, the audio format of choice for your imported files when creating an Audio CD should be WAV. This is an uncompressed audio format and when you use it with 16 bit and 44.1 kHz, it will have the same format specification as the Audio CD, with no loss in quality. For example, when you digitize an LP it is recommended to have all LP titles available as WAV and import these into your Audio CD project.

When you import files into your Audio CD burning project that consist of compressed MP3 this format has to be re-converted to match the Audio CD specification, which will result in a slight loss of audio quality on your final Audio CD. The better choice for this case is creating an MP3 disc, as explained below.

Burning an MP3 Disc

If you want to burn a disc containing your previously ripped audio files for e.g. playing it in your car stereo, you should not burn an Audio CD but an MP3 disc as a regular data disc. Compared to an Audio CD, an MP3-CD (data disc) would give you about 10 times more music files on your disc. When using a DVD data disc instead  –  given your car stereo supports DVD media – you could even burn a multitude of songs to your disc.

Burning a DVD-Video Disc

Burning a DVD-Video disc requires converting all source assets in your project to MPEG-2 standard. Any incompatible file that you have imported including the disc menu will be converted to MPEG-2 before the disc is burned. If you want to use titles from a DVD-Video disc within a new disc project you can also import titles form your DVD-Video discs into Nero Video. Import DIsc

Import disc options in Nero Video

In this case, thanks to Nero SmartEncodig, MPEG-2 compatible files in your project will not be re-encoded but maintain the source video quality – also resulting in a shorter duration for burning to disc.

TIP! Take a look at Nero KnowHow 00112 to learn more about how to burn a DVD-Video disc.

Still, one might want to say that ripping and burning do opposite things in independent processes. However, as mentioned in this blog, there is quite some interdependence in certain cases, and it is good to keep this in mind when starting your project.

Disc Ripping with Nero Applications

Rip Table

*only for non-copy protected personal use

Disc Burning with Nero Applications

Burn Table

*only with available disc structure within a folder (no disc authoring possible)

 Nero Know How 00115