Whether you’re a blogger or designer, an online store owner, or a student, poor photo quality can be a major obstacle when it comes to photo printing and sharing.
These problems are now things of the past – with Nero’s cutting-edge deep learning technology, you can now enlarge your photos by enhancing their details and increasing their resolution.
What is Nero AI Image Upscaler (Lens)?
Nero AI Image Upscaler (Lens) is an AI-powered tool that can enlarge image size and increase resolution with enhanced quality.
By reducing noise and sharpening the details, AI Image Upscaler (Lens) lets works best on small images and photos.
How does Nero AI Image Upscaler (Lens) work?
Nero AI Image Upscaler (Lens) uses state-of-the-art image super-resolution technology based on deep convolutional neural networks.
Our neural network is trained on an immense dataset of training photos. In detail, we used millions of low-resolution and high-resolution image pairs to train the software on upscaling images and to learn typical features of physical objects such as the bricks of walls, hair and skin.
After the network recognizes those features on the images, it will enhance those details based on its general knowledge of the world.
What is traditional image upscaling?
Before AI-based image upscaling technology, it was virtually impossible to increase photo or image size without losing quality.
The best option, called Bicubic Interpolation – made your image unsharp and blurry.
Left: Original 4x | Right: 4x by Nero AI
Nero AI Upscaling
Bicubic
What pictures work best with Nero AI Image Upscaler (Lens)?
The system works best with unprocessed images that were not previously upscaled or pixelated by any other software tool.
Our main focus currently is upscaling physical content with sharp corners like digital illustrations, images with sharp borders, and contrasting textures (such as watches).
For high-quality images such as 4K wallpapers, the result will be less obvious after processing.
Do you remove JPEG compression artifacts?
Yes, we automatically remove JPEG noise (also known as compression artifacts), if we detect an image with a .jpg or .jpeg extension.
If for any reason you want to upscale your image without removing noise, you can input your image as a png-file.
Is there a size limit for the images I want to upscale?
For web and mobile versions, the source image should be smaller than 16 megapixels (e.g. 4000*4000 pixels in a 1:1 aspect ratio).
For the desktop version, the source image should be smaller than 16.78 megapixels.
However, the processing speed depends on your desktop’s and GPU’s limitations.
Processing a high-resolution image will take up more time. In addition, the result may be less obvious.
Whether you’re a blogger or designer, an online store owner, or a student, poor photo quality can be a major obstacle when it comes to photo printing and sharing.
These problems are now things of the past – with Nero’s cutting-edge deep learning technology, you can now enlarge your photos by enhancing their details and increasing their resolution.
What is Nero AI Image Upscaler (Lens)?
Nero AI Image Upscaler (Lens) is an AI-powered tool that can enlarge image size and increase resolution with enhanced quality.
By reducing noise and sharpening the details, AI Image Upscaler (Lens) lets works best on small images and photos.
How does Nero AI Image Upscaler (Lens) work?
Nero AI Image Upscaler (Lens) uses state-of-the-art image super-resolution technology based on deep convolutional neural networks.
Our neural network is trained on an immense dataset of training photos. In detail, we used millions of low-resolution and high-resolution image pairs to train the software on upscaling images and to learn typical features of physical objects such as the bricks of walls, hair and skin.
After the network recognizes those features on the images, it will enhance those details based on its general knowledge of the world.
What is traditional image upscaling?
Before AI-based image upscaling technology, it was virtually impossible to increase photo or image size without losing quality.
The best option, called Bicubic Interpolation – made your image unsharp and blurry.
Left: Original 4x | Right: 4x by Nero AI
Nero AI Upscaling
Bicubic
What pictures work best with Nero AI Image Upscaler (Lens)?
The system works best with unprocessed images that were not previously upscaled or pixelated by any other software tool.
Our main focus currently is upscaling physical content with sharp corners like digital illustrations, images with sharp borders, and contrasting textures (such as watches).
For images with small human faces or text, the result will be less obvious after processing.
Do you remove JPEG compression artifacts?
Yes, we automatically remove JPEG noise (also known as compression artifacts), if we detect an image with a .jpg or .jpeg extension.
If for any reason you want to upscale your image without removing noise, you can input your image as a png-file.
Is there a size limit for the images I want to upscale?
Users of the online version can use images with 3.75 megapixels (e.g. 2560*1440 pixels in 16:9).
Users of the mobile version which is called “Nero Lens” can use images with 4032*2268 pixels in size.
For the desktop version, the source image should be smaller than 16.78 megapixels.
However, the processing speed depends on your desktop’s or mobile’s CPU and GPU limitations.
Processing a high-resolution image will take up more time. In addition, the result may be less obvious when upscaling a high-resolution image.
Q: "I have a dedicated external hard drive to keep all my photos as a backup, because they are precious to me. Please recommend me a USB auto backup software which supports automatically backing up new files to my external backup hard drive when I plug it in. Every time when I want to copy the new photos from my computer to the backup drive, I have to find them out first and then copy them down, which is very troublesome."
Are you willing to automatically backup, sync or copy files when the USB external backup drive plugged in? With a simple setup, Nero BackItUp can help you do just that!
Step 1: Select a backup task
Step 2: select what to backup
If you only want to backup all photos, you can select the ‘Photos’ as the media type. You also can customize the dedicated source folder in ‘Customize Selection’.
Step 3: Plug in your dedicated external backup drive to your PC and select it as the target
Step 4: From Nero BackItUp 24.x or higher version, you will find a new backup option – ‘USB plug in’. Please select it as the option.
Start back up now.
In the future, every time you plug in your external backup drive, the backup task you set up will start. You don’t need to worry about selecting files to copy or forgetting to start backups anymore. Enjoy!
Of course, you also have the flexibility to set backup task types, file types, etc. according to your actual situation.
Even people who are not so interested in watching movies may agree that watching videos in high resolution (such as Full HD, 4K) is a wonderful experience. With 4K monitors and TVs becoming more and more popular, are you still satisfied with watching blurry SD videos on 4K monitors or TVs?
What is traditional video upscaling?
Traditional upscaling or resize is the easiest way to stretch a lower resolution video onto a larger displayer. The pixels in the lower resolution image are simply repeated and averaged to fill all the pixels of the higher resolution display. The result is that the video fits a 4K monitor, but it usually looks blurry.
What is Nero AI video upscaling?
Nero AI video upscaling predicts high-resolution videos through an AI model and produces incredible clarity and enhanced details that cannot be reproduced by traditional upscaling, such as sharper edges, more realistic hair, and the landscapes with striking clarity.
Before and after: Nero MediaHome playback with Nero AI video upscaling
The result video that converted by traditional video upscaling and Nero AI video upscaling
Nero Platinum supports Nero AI video upscaling up from V24.x and higher.
Please attach your monitor to the higher performance graphic card, if your PC has dual graphic cards.
Windows 10 or higher 64-bit operating system is recommended.
Enjoy a better performance with enabled hardware-accelerated AI enhancement
We recommend using at least a Nvidia GTX 970 or AMD Radeon R9 390 graphics cards for hardware accelerated video AI upscaling of SD source files. If you would like to do video AI upscaling of HD source files, we recommended using at least a Nvidia GTX 1070 or AMD Radeon RX 5600 graphics cards.
How to turn on/off Nero AI video upscaling?
In Nero Platinum V24.x and higher versions, you can enjoy the improvement of video quality from Nero AI video upscaling during video playback, converting and exporting.
Video Playback – Nero MediaHome
When you are playing video clips, no matter playing from Nero MediaHome Library or in Nero MediaHome Viewer, you will find a “Video Enhancer” icon in the lower right corner. From there you can turn Nero AI video upscaling on or off.
The real-time video playback of “Nero AI video upscaling” depends on the performance of your graphic card.
We recommend enabling hardware acceleration under Video Playback in Nero MediaHome > Options > Video.
Export – Nero Video
In Nero Video V24.x or later versions, you will find the option to enable or disable Nero AI upscaling in the export settings under “Configure”. Nero Video will apply Nero AI upscaling to your movie project when the target size is larger than your movie resolution settings.
There are two levels for the output quality: standard quality and high quality. With the “high quality” level, you will get a better output file, but it needs more time.
Convert – Nero Recode
In Nero Recode V24.x or higher versions, you will find the “Nero AI upscaling” and its AI hardware acceleration options in Output settings.
There are no special hardware requirements for the conversion in Nero Recode and the export in Nero Video. The general performance depends on the system performance. But the hardware limitation will not affect the output quality. We recommend running Nero AI upscaling on Windows 10 or higher 64-bit operating systems.
Checking for Online Updates will get the updates for
The basic components, free applications or Content Packages.
The applications in the product which are selected in the Nero Account -> My product page.
Here is one map guide for you to understand the whole working flow.
Let’s say you have both Nero Platinum Suite subscription and Nero Platinum 2021 available in your Nero Account.
Select Nero Platinum 2021 as the default product.
Then only the updates for installed applications in Nero Platinum 2021 will be listed in the Updates screen.
If you switch to Nero Platinum subscription as the default product.
Then only the updates for installed applications in Nero Platinum will be listed in the Updates Screen.
After the check, a number badge will be shown in ‘Updates’ tab in the sidebar menu to indicate that how many applications are available to update.
To update the Install & Online Update configuration, click ‘Apply’ in the Options screen for the updated configurations to take effect. For installing or updating, the applications need to run in administrator mode, so a UAC dialog will pop up to get permission while the installation is in progress.
How to configure Install and Online Update
In the Options screen under section ‘Install & Online Update’, it is possible to set the Install and Update configurations.
Install location for Nero Products:
The root folder in which Nero Start will install all Nero products or applications.
• Change the install location setting will only apply to the next installation or update.
• The space size of the target drive for installations should exceed 5GB or more available space.
Temporary files
The folder used to store the temp downloaded files. Click the button ‘Delete’ to remove the whole folder and files.
The space size of the drive for storing temporary files should exceed 5GB or more available space
Online Update
Online update policy for Nero Products.
Click the button ‘Check for updates’ to skip the current modification in Option screen and open the ‘Updates’ tab to check the latest updates for installed applications in the selected product.
Download updates but let me choose whether to install them
While Nero Start launches, check and download the latest updates for the installed applications. After the installer packages have been downloaded, a notification will appear. Click the notification to continue with the installation.
Check for update but let me choose whether to download and install them (recommended)
While Nero Start launches, only check if there is any update for installed applications with selected product. The badge number will update at the same time.
Never check for updates (not recommended)
Never check updates for the selected product any more.
How to update or install applications in ‘Updates’ page
When the auto update check for the Nero Application is set, every time Nero Start launches, the application will check if there are any updates for the selected product.
In addition, you can check manually in the ‘Update’ tab by clicking ‘Check for updates’ button.
Below screenshot means that all applications are updated to the latest version.
If there is any application available to update, it be listed up. You can click ‘Update’ button on each application or click on ‘Update all’ button.
Click the button ‘Update’ will start to download. A progress bar will indicate the whole process. At the same time, the downloading can be canceled by clicking the button ‘X’. While the application installing/updating begins, the whole process cannot be canceled any more.
You can also click the button ‘Update all’ in the top-right to update all available applications to the latest version.
While the Nero application updating begins, you can leave the Updates screen. Nero Start will handle the whole process in the background, and you will be notified once complete.
If you exit Nero Start during updating or installing, a warning dialog will pop up.
Exiting Nero Start will cancel updating and installing. You can restart the update process by clicking ‘Update all’ or ‘Install all’ when launch Nero Start again.
If you failed to update application, you can click ‘Try again’ to try to download and install the application again.
In most cases it will fix the issue.
If the issue still exists, click the button ‘Send ticket’ to create a support ticket and our engineers will check and fix the issue.
In general, your subscriptions are managed by Microsoft. You can check the official document from Microsoft: Manage a Microsoft subscription.
We listed some frequently asked questions below:
Q1: I would like to trial the subscription features before I pay. How to do it? Will I be billed?
You will not be billed in your free trial phase.
The free version comes with a watermark that appears when you play the main video. You can remove the watermark during the free 7-day trial for a full viewing experience and access to all features.
Q2: How do I cancel my subscription?
If you subscribed via your Microsoft account, you must cancel your subscription through your Microsoft account.
In order to cancel your subscription, please follow the following steps:
Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription. It’s important to use that account.
Find your subscription and select Manage. If you don’t see Manage, but see Turn on recurring billing instead, this means your subscription will expire on the date shown and you don’t need to do anything else.
On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).
Scroll through and follow the instructions on the page to proceed with cancellation.
Q3: Does deleting the application cancel my subscription?
No, uninstalling an app will not automatically stop your subscription. You must cancel your subscription to end it. If you uninstall the app without canceling your subscription, you will still be charged. If an app you’ve purchased a subscription for is removed (discontinued completely) from Microsoft Store, your future subscription will be automatically canceled but past subscriptions will not be refunded.
If you have more questions, please contact us at support@nero.com.
