Does Nero offer Subscription Products, and what are the Conditions of Purchase?

Yes. Nero offers 365 days product subscriptions of Nero 2018 Platinum in two flavors.

  • 365 Days License: valid for 365 days with the option of manual renewal at the end of the contract period
  • 365 Days License (auto-renewal): valid for 365 days with auto-renewal at the end of the contract period

Nero subscriptions allow you to always use the latest product. This includes free updates* and also upgrades* to a latest product version (including new features) while your subscription is active.

365 Days License
This type of subscription allows you to always use the latest product. It includes free updates* and upgrades* to a latest version including new features while your subscription is active. As soon as a new version of the software is available, you will be informed via email.

Shortly before your subscription period ends, you will be notified. You have the option to renew your subscription manually. If you do not wish to extend your subscription, there is nothing else to do.  Your subscription will end at the defined ending date and the software will be deactivated.

Example: Say your subscription started on June 1, 2017 and a new version of Nero Platinum is launched in September 2017. You will be notified via email that a new version and a respective download link is available. Within this mail you will also receive a new serial number. The latest product version can then be used until May 31, 2018, inclusively. Unless you manually renew your contract, the usage period will terminate at June 1, 2018.

365 Days License (auto-renewal)
This type of subscription allows you to always use the latest product. It includes free updates* and upgrades* to a latest version including new features while your subscription is active. As soon as a new version of the software is available, you will be informed via email.

Shortly before your subscription period ends, you will be notified that your subscription is going to end and that your contract will be auto-renewed to another 365 days, unless you cancel it. In the case of cancelling your contract, your subscription will end at the defined ending date and the software will be deactivated.

Example: Say you have bought a subscription on June 01, 2017 and a new version of Nero Platinum is launched in September 2017. You will be notified via email that a new version and a respective download link is available. Within this mail, you will also receive a new serial number. This product version can then be used until May 31, 2018. The contract period will auto-renew on June 1, 2018 for another 365 days, unless you cancel your contract.

*For the difference between an upgrade and an update please check Nero KnowHow FAQs by clicking on below links:

Nero KnowHow 00009, Nero KnowHow 00075

EN subscription matrix

Nero KnowHow 00095

 

DIGITAL LIFE MADE EASY 3 – What is the difference between decoding, encoding, and transcoding? Where do I use what?

Our digital life is meant to make things easier but in fact, it is not that easy without knowing some of the fundamental concepts behind the digital world. This blog series deals with typical questions that may sound easy on first sight, but digging deeper into them, there is quite a lot to know and learn.

In this blog, we try to answer the question: What is the difference between decoding, encoding, and transcoding?  Where do I use what?

First of all, each of these terms include the word ‘coding’. Any digital medium, no matter if it contains image, video, or sound relates to that. When digitizing an analog signal (light or sound) digital coding has to be applied.

At the beginning of the chain there is always the creation of a digital signal, called encoding. For example, this happens when capturing an image or video signal within your digital camera / your smartphone, and also when capturing sound via a microphone to a digital device like a digital audio recorder or a smartphone. For playback, the previously recorded digital signal is being decoded. The processes of encoding and decoding are handled by a so-called codec – the term is a merge of the terms coding & decoding.

For being able to create and play complex digital signals in high quality, digital data within the codec in question are being compressed via algorithms. Depending on the used codec, signal quality can differ.

Typical Codecs (incomplete list)Typical codecs

 

 

 

Codecs can be used hardware based of software based. Your photo or video camera utilizes a hardware based digital processor (encoder) creating the digital signal. The Blu-ray Player in your living room contains a hardware based decoder, processing the playback of the video codec on your Blu-ray Disc.

Nero software applications make use of software codecs but can also utilize system based hardware codecs. For example, the latter comes into place when exporting (encoding) AVC video via compatible graphics card chipsets in Nero Video or when transcoding video files in Nero Recode.

Transcoding comes in place when converting one digital media format to another. Typical examples are converting audio WAV files to MP3 files, or ripping an audio CD to single AAC for MP3 files. Also ripping video discs or converting images – e.g. TIFF to JPG – rely on the process of transcoding.

Which Nero Application does what?Use cases all

Nero KnowHow 00094

Where do I find Nero Application Manuals and how can I print these?

Starting with Nero 2018 products you will find a direct access to Nero Application Manuals in the respective application menu bar under ‘KnowHow’.

For downloading the PDF click ‘Download Manual’ in your application of choice. Printing the PDF will work in the regular way.

You will find the ‘Download Manual’ button in the respective menu bar of below applications:

  • Nero MediaHome
  • Nero Video
  • Nero Recode
  • Nero Burning ROM
  • Nero Express

Example NBR

Example NV

If you are using Windows 10 you will have direct access to Nero KnowHow App via the same menu bar entry ‘KnowHow’. Just click on ‘Nero KnowHow’ to open all the dedicated FAQs with tips & tricks for your use cases. New FAQS (like this one) are being published on a regular basis.

NKH access

Under Windows 10, there is also a button in Nero Launcher top right for launching Nero KnowHow App from within Nero.

NKH Launcher

Besides the FAQ section, in Nero KnowHow App you will also find a dedicated category for accessing Nero Application Manuals as well as a Glossary. For all of these you can  comfortably make use of the global search function of Nero KnowHow App, too.

If you do not use Windows 10, please install Nero KnowHow App on your iOS or Android smartphone and tablet.

Nero KnowHow 00093

New Versions of Nero Streaming Player available for iOS and Android

New versions of Nero Streaming Player are available for iOS and Android. Please get the new version via the App Stores or just update the installed version on your device.

New in iOS Version 1.2.2 

  • Supports iOS 11
  • Check the connected UPnP devices in your home network (see below)
  • Some bug fixes

New in Android Version 1.1

  • Check the connected UPnP devices in your home network (see below)
  • Some bug fixes

Devices_status_NEW_2

Nero KnowHow 00091

How do I need to name my ‘TV Show’ video files based on ‘Seasons’ & ‘Episode’ information so that they show up correctly under ‘TV Shows’?

As an introduction to the topic of ‘Movies & TV Shows’ in Nero MediaHome take a look at the overview FAQ.

Folder Structure and Naming

You can add folders on your PC that include Movies or TV Shows to Nero MediaHome media library via the options settings. Once done your Movies or TV Shows will be indexed and added to the browsing views accordingly.

If available, Nero MediaHome will make use additional meta data to achieve optimum results for showing correct movie names and associated film posters. Please, take a quick look at some essential naming conventions that you should apply to all your files associated to Movies & TV Shows.

In order to achieve best results we strongly recommend separating Movie and TV Show content into separate main directories.

NMH_EN_1.1

To ensure accurate matches for your TV shows in Nero MediaHome, we suggest to follow the naming conventions below.

Season/Episode type of TV Shows

To name season/episode based shows, please make use of below naming convention.

  • TV Shows/ShowName/Season xx/ShowName – sXXeYY – Optional_Info.ext

EN_2.2

Example

EN_2.3

Multi-Episode Files

If a single video file covers more than one episode, we suggest the following naming.

  • TV Shows/Show Name/Season xx/ShowName – sXXeYY-eZZ – Optional_Info.ext

[in this case YY is the first episode number covered in the file, ZZ is the last episode number covered in the file]

Nero KnowHow 00092