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FAQs about changing your email

All Nero products you purchased are bundled to your nero account. Email, especially the primary email, is very important for your nero account. It is used not only for your Nero account but also for your orders.

But what do you do if your email address has to be changed because it is about to be expired or for some other reason?

Please check below FAQs and follow the steps to change your email.

FAQ: How can I change email?

If you are Nero desktop customer, please launch Nero Start. If you are Nero AI online services customer, please go to Nero Account online page > Account information.

In Nero Start, from Account icon, go to ‘Manage my account’
Click ‘Edit’ button for Email.
Nero Account online page will be opened. The email change need to be done in the Nero Account online page. Maybe another login will be required if you have never open Nero Account online page before.
Click ‘Email’ in ‘Account information’. ‘Edit’ button will be enabled once you cofirmed not a robot. Click ‘Edit’.
Follow the guide to confirm your password.
Now you can enter the new email address. Click ‘Change Email’ and make sure you want to move all your Nero products and services to new email.
Your new email address will receive a confirmation email. You will be able to change your account’s primiary email by clicking the verification button in the confirmation email.
Clicking the verification button to start the change. Please be patient and don’t leave the page.

After email address is changed successfully, please go to Nero Start to log back in with your new email.

Note:

As Email is a very important information for your Nero account, please change it carefully.
- There is only one chance to change your primary email per year. If you do have special request to change it again, please contact our customer support to get some help.
- In order to avoid the change by mistake, the primary email can be rolled back to the original one within 48 hours.

After changed the primary email, when checking the order information, you may find that some of the order information is empty. Don’t worry. All of your information, products and services have been properly saved. This is just a “display” issue and we are fixing.

FAQ: How to upgrade my 2nd email to primary email?

You may have added a 2nd email a long time ago because you were worried about your primary email expiring. You can leave it as it is or you can upgrade the 2nd email to the primary email. None of this will impact your normal use of Nero products.

If you would like to upgrade the 2nd email to the primary email:

You will see your 2nd email at your Nero Account online page.
Remove it. As you are able to change your primary email, 2nd email does not make a lot of sense to you.
Now follow the ‘FAQ: How can I change email?’ to change your primary email to the new one.

If you are having difficulties or questions, please get in touch with our customer support.

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Nero Start release notes – 26.5.56.0

In our recent updates, we released the brand new Nero AI Video Upscaler. We also focused on improving some of the usability and user experience issues reported by users.

- Brand new Nero AI Video Upscaler

Check out how to upscale a video now!

Find more details here.

- Simpler and more user-friendly user account creation and login process

- Clearer and simpler My Account menu and ’My product‘ interface

From My Account menu, you can navigate to:

- - My products: to check your products, enable the product which you want to show in Nero Start.
  - Enter Activation Code: to activate your product, if you own an activation code. (Note: No activation code is supplied with online orders.)
  - Balance and Credits: to check your Nero Credits which available for Nero AI onlince services.
  - Manage my account: to check or update your profile, update password, check your products, etc.

- The update installation process has become more transparent.

When an application’s installation seems “stuck”, you can now easily see which dependent components are being installed.

Nero KnowHow 00326

How to resolve the ‘DirectX 11 not support’ issue in Nero AI Video Upscaler

Hardware features support

Firstly, you need to make sure that your graphic card can support DirectX 11 although most of the modern graphic cards are able to support it.

Please check your graphic card’s specification on the vendor’s website.

Update the hardware driver

Please check your graphic card’s driver version in the Windows Device Manager and compare to the latest version on the vendor’s website to make sure the latest version of the driver is already installed on your system.

Check DirectX version

Use “Windows logo key + R” to open the run dialog box and enter “dxdiag” to open DirectX Diagnostic Tool.

Check if the DirectX version is equal or higher than DirectX 11.

If the version is lower than DirectX 11, please use the Window Update to update your system.

How to design CD Covers by AI?

Unleash Your Inner Album Artist: Craft Custom CD Covers with Nero Muse and CoverDesigner

In the age of digital music, physical media like CDs might seem like relics of the past. But for true music lovers, there’s nothing quite like holding a tangible album, complete with personalized artwork. However, designing eye-catching CD covers can be daunting, especially if artistic skills aren’t your forte. Fear not, creative minds! This blog explores a powerful combo: Nero Muse AI art generator and Nero CoverDesigner, allowing you to generate unique CD cover art using AI and personalize it for physical CDs.

Step 1: Spark Your Creativity with Nero Muse

Scan the QR Code or search “Nero Muse” in the App Store/Google Play to download Muse – AI Art Generator App

Nero Muse takes the reins when it comes to generating original artwork. Here’s how it works:

Text-to-Image: Select the “CD_Cover” style and let your imagination run wild! Describe your desired cover using keywords or phrases. Want a swirling galaxy for your space opera soundtrack? Type “nebula, cosmic colors, starship silhouette.” Muse’s AI interprets your words and paints a stunning visual representation.

Image-to-Image: Have existing album art that needs a twist? Upload it to Muse and choose from various filters and styles. Transform a black and white photo into a vibrant pop art piece or add a dreamy, ethereal touch to a landscape image.

Step 2: Fine-Tune Your Vision in Nero CoverDesigner

Once you have your AI-generated artwork, import it into Nero CoverDesigner, your gateway to professional-looking CD covers. Here’s where you bring your unique touch:

Layout & Text: Arrange the artwork, add song titles, artist names, and logos. Choose from a variety of text styles and layouts to match your genre and aesthetic.
Editing & Effects: Enhance the AI art with built-in editing tools. Adjust brightness, contrast, and colors. Apply cool effects like shadows, borders, and texturing for added depth.

Step 3: Print & Share Your Masterpiece

With your personalized cover design complete, export it as a high-resolution image file. Insert it into your CD burning software and voila! You’ve got a physical testament to your musical taste and creative spark. Don’t forget to share your stunning creation with friends and fellow music enthusiasts!

Bonus Tips:

Experiment with different prompts and image styles in Nero Muse to generate diverse cover options.
Use high-quality photos for image-to-image transformations for optimal results.
Explore Nero CoverDesigner’s template library for inspiration and quick layouts.
Share your AI-generated art on social media using Nero Muse’s built-in sharing features.

Embrace the Future of CD Covers:

By combining the power of AI art generation with the design flexibility of Nero CoverDesigner, you can create truly unique and personalized CD covers that reflect your music and artistic vision. So, dust off your CD collection, unleash your creativity, and let Nero Muse and CoverDesigner help you express your musical passion in a tangible way!

Nero Screen Recorder Release notes – 26.5.3.25

New feature

Support recording webcam and screen simultaneously. Click the “Add camera” button before recording to add the webcam video stream in the recording area.