Upgrade my trial version to a full version

If you use the 30-day trial version of the Platinum Suite, you can also upgrade to a full version before the 30-day trial period expires. Simply click on the “Download full version now” button. Nero Start will let you upgrade your subscription to the full version.
30-day trial version
30DaysTrial

UpgradeToFull

 

Note: The upgrade may fail if the automatic renewal option for your subscription is disabled. In this case, please check your subscription settings first.

UpdatePayment

 

If you have not yet subscribed to a product, click the “Buy Full Version Now” button to obtain a full version of Nero Platinum.

UpgradeTrial

 

Nero KnowHow 00189

What is a Nero Account? What can I do with my Nero Account?

Your Nero Account consists of the email address you used when you first signed up or purchased a Nero product. It helps you to use your Nero applications and services securely and reliably.

With a Nero Account, you can store all your Nero products in a single account so you don’t have to remember all your serial numbers. With your Nero Account, you can store and keep track of all your purchases and subscriptions after logging into your software on your PC.

Nero KnowHow 00183

I have a 7-day trial of the Nero Platinum Suite. How can I extend the trial period?

The trial version of Nero Platinum Suite allows you to test the software for seven days free of charge.

In Nero Start, you can also extend your trial period from seven to 30 days.

If you activate the 30-day trial version of Nero Platinum Suite, you will automatically switch to the full version at the end of the trial period. You can cancel your subscription at any time during the trial period or after upgrading to the full version.

Once you have registered a Nero Account, you can extend your trial period by selecting the “Renew your trial period here” option. There you can start the 30-day trial. Your trial period will then be extended from seven to 30 days.

30daystrial

 

After clicking on “Download full version now”, you can also extend your trial period in the pop-up window.

Upgrade

 

Nero KnowHow 00186

Change profile information and password in Nero Start

After you log in to Nero Start with your email address and password, you can manage your Nero account.

Click the “Account Settings” > “Manage My Account” button at the top right. Here you can review your Nero account and update your profile information.
Account Settings

AccountSettings

Profile

 

Click the Change Password tab to update your Nero Account password.

ChangePassword

 

Nero KnowHow 00188

How do I create a Nero Account?

When purchasing the Platinum Suite directly via Nero
When purchasing the Platinum Suite, a Nero Account is automatically created based on the email address used for the online purchase.

Subscribe365

Once your order is complete, you will receive an email with your password/activation code. With that you can unlock and use the software.

NeroStartUnlockAccount

 

When purchasing the Platinum Suite from a third-party vendor

If you do not purchase Nero Platinum Suite directly from Nero (e.g. via Amazon, eBay, Software Store, etc.), you can create a Nero Account directly in Nero Start.

Launch Nero Start, enter your email address in the first screen, and Nero Start will check to see if a Nero Account is already registered with that email address. If no such Nero Account exists, Nero Start will help you create a new Nero Account.

NeroStartInputEmail

During registration, your password for the new Nero Account will be sent to the email address you provided. Enter the password in Nero Start to complete the registration of your Nero Account.

NeroStartSendPassword

 

Account Settings
You can skip the registration during the first startup in Nero Start and do it later in the account settings.

To do this, click the account settings button in the upper right corner of Nero Start, and click “Register” to create a Nero Account.

NeroStartRegisterAccount2

In the Nero Account Registration window, enter your e-mail address, click the “Resend my password” link, and your password will be sent to the e-mail address you provided. Enter your password and click the “Register” button to complete the creation of your new Nero Account.

NeroStartSendPassword2

 

Info: If you did not receive the email with your password, please also check your spam folder.

If you already have a Nero account, use it to sign in or reset your password. Go back to the login screen to sign in.

 

Nero KnowHow 00183