If you purchase our product via nero.com, you can look up:
your order history
reference number
order confirmation
invoice
etc.
Go to onlineshop.nero.com and click on âAccess or Redeliver Order Informationâ.
If you are logged in, the next page will show your recent purchases on the next page.
Click on the âDetailsâ link to check your order details, including the purchase serial number.
If the page does not show your recent purchases, enter your Email address that you used for your purchase. Your purchase history and detailed information will be sent to you by Email.
Please be noted that, this help center is managed by our cart provider and product or technical questions will not be read, forwarded, or answered.
Where can I find previous (older) versions?
Go to www.nero.com and select the versions you are looking for,.
Once âMusic Recorderâ was installed with your Nero Platinum product and you open âMusic Recorderâ you will see âEnter activation codeâ at the bottom of the user interface.  Type in your activation key here and âMusic Recorderâ will automatically become âMusic Recorder Premiumâ with all Premium features enabled.
If you have an earlier version of Nero Platinum that already included âMusic Recorderâ installed on the same PC, and your âMusic Recorder Premiumâ account is already activated, you do not need to do this again for a later version.
In some cases it may happen that âMusic Recorderâ will still show ‘Music Recorder Premium’ advertising. In this case please proceed with the following steps.
Click the ‘Upgrade’ button within âMusic Recorderâ user interface. An upgrade page will open
On this page click the link ‘I purchased Nero Platinum and have a Music Recorder activation codeâ. The ‘Unlock Music Recorder now’ page will open
Enter your e-mail address and password to register the activation code
Now, enter your activation code into the ‘Activation Code’ box
Then, click the ‘Unlock Music Recorder’ button to connect âMusic Recorder Premiumâ to your e-mail address.
Once you unlocked âMusic Recorderâ will automatically become âMusic Recorder Premiumâ with all  Premium features enabled.
In case the auto-login does not work, simply sign in manually, using the same e-mail address and password you provided to register your activation code.
Open ‘Nero MediaHomeâ and attach your smartphone, DSC or USB stick to your PC. ‘Nero MediaHomeâ will detect your device and show files on your device that you can select for importing. If your photos are already availabe on your PC, ‘Nero MediaHome’ Â will probably already have scanned your system and will show the in images in ‘timeline view’, ‘faces view’, or ‘places view’. You can also add folders manually to ‘Nero MediaHome watched folders or drives â by clicking ‘Optionsâ > ‘Libraryâ.
Now select a photo in browsing view and double click on it. Your photo will open in full screen view. In the bottom panel click âEdit Photoâ.
A message box appears telling you that all changes you are to apply in any part of the image editing will be stored in history for an ‘undoâ at any point later. It is also very convenient that you do not have to save any of the changes applied. Check the box ‘Never show me againâ and proceed via ‘ok’.
Now the left hand image editing menu opens. Click on ‘Auto Enhanceâ for one click image fixing, or click ‘Auto Exposureâ and ‘Auto Colorâ to auto enhance these two values individually.  In our example we just clicked
‘Auto Exposureâ to brighten up the image while color already looked great.
Under ‘Adjustâ you will find more options for manually fine tuning your images, if wanted.
You can also crop and straighten your images, or remove red eyes. Let us take a look at the crop functions.
As you can see you have handles top, bottom, left, and right to easily crop your image to the wanted dimensions. Click ‘Apply’ for using the selected dimensions. Under ‘Manualâ you will also find typical useful template sizes to auto-apply (post card sizes, A4, 16:9, 4:3, and more).
Now, let us also take a look at the nice image enhancing effects. You have got a number of vintage photo effect templates here. Just put the mouse over one of the effect templates and you will see a preview immediately. Then just click on the wanted effect template and it will be applied automatically. In our example we used a sepia effect.
Thatâs how easy it is to enhance your images with ‘Nero MediaHomeâ applying just one or two clicks.
By the way: you can also make use of these easy image enhancing functions when you have a series of images inside of a slideshow project –Â you don’t even have to leave your project for applying image enhancement.
Please open Nero MediaHome via Nero 2017 launcher screen.
Background Information:
In former versions Nero MediaHome used to be a standalone product that was version independent from Nero Suite product releases. A new version or an update of Nero MediaHome would have just updated any version of Nero MediaHome on the same system and overwritten the former version.
Starting with Nero 2017, Nero MediaHome 2017 like any other application of Nero Suite was changed to be version dependent with Nero Suite releases. There is also no feature reduced free version of Nero MediaHome available any longer. Due to these modifications the new product can be better positioned in the market and you as a paying customers can benefit from an extended feature set. Moreover, there is no disadvantage or risk of data loss against older versions. Any asset of the media library of an existing product will be automatically taken over to the new Nero Media Home 2017.
Same as before, only the latest available Nero MediaHome on an end-user system is allowed to access the media library. Different than before now an older version can exist side by side with new Nero MediaHome 2017 on the same system. In such a scenario – if you try to open a former version of Nero MediaHome (which by design does not include the media library any longer) it will fail to launch with the message: âUnable to open the database file.â This is the expected behavior and you can safely uninstall the older version.
Also, if you are using the text search from Windows start menu to launch Nero MediaHome possibly an older version might be executed and you will run into the same issue. In this case you can safely uninstall the older version of Nero MediaHome, too.